India Today Book Club - Deceitful (ID # 152)

Complaint by Srikanth on May 17, 2009, 12:46 pm in Books

I placed an order for a Swatch watch and a Benetton watch on 27th February 2009 over phone and paid a sum of Rs 2150 through HSCB credit card on 1st March 2009.

I have spoken to them a lot many times but all futile. I did send mails to them reminding them of their deficiency in their service which also had fallen into the deaf ears.

The promised watches have not reached me so for(far).It is exactly 75 days since i placed the order as well as paid the amount towards the same.

I strongly feel these people should be taught a lesson as to how to conduct themselves with customers and deal with them.

Please do address this issue and help me in getting this resolved.

Regards
Srikanth


Rate This Complaint:
Current Rating: 2.2/5 (14 votes)
Rate India Today Book Club:
Current Rating: 2.0/5 (80 votes)
Complainant's Goal: I need to either get the items placed as orders or refund of Rs 2150 paid
Complainant's Target: India Today Book Club
Complaint Location: IndiaKarnatakaBangalore



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15.
Tue, 23 Nov 2010 - Business Reply from - Bag it today (India Today Book Club)

Dear Sir,

We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

14.
Wed, 22 Sep 2010 - Business Reply from - bag it today (India Today Book Club)

Dear Sir,

We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

13.
Wed, 22 Sep 2010  Sujata

Sue ITBC Movement | Solidarity
Hi,

In the chain below, see one more display of solidarity to our cause.

Thank you Mr. Ahire.

I haven't heard from ITBC since September 15th (have already shared that exchange with all of you).

I would like to thank all the volunteers who have sent me updates. I await to hear from the others.

I would laso like to thank the members (PSP and SK) who are directing all other victims to this cause. Our numbers are growing

Together we will most certainly get justice

If you haven’t yet become a member, I request you to join now. Please click the link:
http://voip-india.webs.com/itbcsuethem.htm

If the link doesn’t work, please follow the following steps:

1. Type in http://voip-india.webs.com/ in your address bar
2. Roll over Voices in the left navigation
3. Click ITBC | Sue Them in the fly-out menu

If you cannot access the link, please let me know and I will add you as a member with the password 12345.

Please give me the following details also (needed for legal proceedings):

Name:

Address:

Phone Number:

ITBC Membership Number:

Order Number:

Amount pending from ITBC: (Please put in the actual amount that you have paid to ITBC. DO NOT add the value of the free gift/s here)

Amount pending since: (Format: dd/mm/yyyy)

Nature of complaint: (Please state the actual complaint: Product not received/ Damaged Product/ Fake product/ Free gifts not received/ Free gifts partially received/ Free gifts changed without intimation/ ITBC claimed that offer never existed/ Order cancelled and amount not returned/ Credit card debited more than once and amount not returned)

Keep in touch -- keep the tempo -- keep the faith!!!

Sujata

--- On Mon, 9/20/10, Vijay Ahire wrote:

From: Vijay Ahire
Subject: Re: In reply to your complaint - "SUE ITBC MOVEMENT"
To: "Response"
Cc: sujatag@yahoo.com
Date: Monday, September 20, 2010, 5:47 AM
Hi,
You may be in receipt of a legal notices, which I sent a month ago through the legal advisers. Secondly, I can not arrange or allow any pick-up of the same because we are formed a group "Sue ITBC Movement" and we are united to get justice. You can deal further at

sujata garimella

and her only. Together, we know we will get the justice!

Regards,
- Vijay Ahire


________________________________________
From: Response
To: vijayahire1973@yahoo.co.in
Sent: Sat, 18 September, 2010 5:14:35 PM
Subject: In reply to your complaint
Dear Member,

Please accept our sincere apologize for the inconvenience caused to you.

With reference to your complain, we would like to inform you that we have arrange to pick up the parcel from you door step through Aramex or Blue dart, so we request you kindly provide us few working days for the same & its our humble request to you kindly provide the original invoice to the courier person along with the parcel.

We shall be happy to render any further assistance or clarification that you may require.

Please call us on (011-40502424, , 9:30 am to 6:30 pm, all 7 days) Or email at offers@bagittoday.com or orders@bagittoday.com .
Warm Regards
Bagittoday Team


________________________________________
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.

12.
Tue, 14 Sep 2010  Sujata

Forgive teh previous post — that was a mistake!!!!!!

Sue ITBC Movement | Gathering Momentum

Hi,

The Sue ITBC Movement is gaining momentum very fast.

Our plan of action:

Activity Target
Increasing members Have 1,000 members by the end of November.
Getting legal help Prepare a draft of the case to be filed by end of November
Building a database of media to be approached Have a list of at least 1,000 journalists across national magazines and city-level English and regional newspapers

(The idea is to have individual journalist’s names and IDs so that we send mails to individuals rather than letters to editor. That way some one or the other will pick up our story)
Researching and documenting information about:

1. Handing the investigation of ITBC to CBI
2. International bodies and laws governing mail-order business and sales practices
3. National legal entities dealing with Sales Malpractices
4. NGOs supporting consumer groups
5. Filing cases in consumer courts (and getting all the paperwork ready)
a. The plan is to file the case in both consumer and criminal courts Having all information about all these ready by end of November
Making a contact list of all partners of Living Media (national and international) We will send mails warning the partners of the fraud that this company is running and ask them to terminate their partnership with Living Media

A number of people have volunteered to work on these activities and our juggernaut is rolling fast.

If you haven’t yet become a member, I request you to join now. Please click the link:
http://voip-india.webs.com/itbcsuethem.htm

If the link doesn’t work, please follow the following steps:

1. Type in http://voip-india.webs.com/ in your address bar
2. Roll over Voices in the left navigation
3. Click ITBC | Sue Them in the fly-out menu

If you have a problem accessing the link; please let me know so that I can add you as a member.

I will use the password 12345 for you.

You will receive a notification mail and will need to click the link in that mail.

Additionally, please give me the following details also (needed for legal proceedings):

Name:

Address:

Phone Number:

ITBC Membership Number:

Order Number:

Amount pending from ITBC: (Please put in the actual amount that you have paid to ITBC. DO NOT add the value of the free gift/s here)

Amount pending since: (Format: dd/mm/yyyy)

Nature of complaint: (Please state the actual complaint: Product not received/ Damaged Product/ Fake product/ Free gifts not received/ Free gifts partially received/ Free gifts changed without intimation/ ITBC claimed that offer never existed/ Order cancelled and amount not returned/ Credit card debited more than once and amount not returned)

I look forward to fight this company together with you,
Sujata

11.
Tue, 14 Sep 2010  Sujata

1. Posted: 2009-01-22 by Aarti Send email
Declared nominee for winning 1kg worth gold
I don't know, how fake is this email which I got from some Nitin Sawney, ITBC.It says about some code etc. and winning gold, how stupid!

2. Posted: 2009-07-14 by Sukdeb Saha Send email
My name is not Amit Mishra, why India Today Book Club sent me e-mail confirming the above order M-COMMERCE/0GA090061794 debiting Rs499. Most probably, ITBC is fraud.

3. Posted: 2008-11-24 by Sneha Durge Send email
SMS OF ORDER PROCESSED WHICH WAS NOT PLACED BY ME
4. 647 days ago by Abhishek Jain [send email]

5. 647 days ago by PRATIMA [send email]

6. 647 days ago by Krishnaveni [send email]

7. 647 days ago by GAURAV KR SARSWAT [send email]

8. 646 days ago by PRASANTH VARGHESE [send email]

9. 646 days ago by Ansar MOHAMMED [send email]

10. 646 days ago by Shweta Diwan [send email]

11. 646 days ago by GANESH JADHAV [send email]

12. 642 days ago by Prasad [send email]

13. 639 days ago by Pradeep Mehta [send email]

14. 639 days ago by Pradeep Mehta [send email]

15. 639 days ago by Baradi Bhavana [send email]

16. 638 days ago by Varinder KUmar [send email]

17. 638 days ago by Varinder KUmar [send email]

18. 638 days ago by VIREN PATEL [send email]

19. 635 days ago by Arun Kumar [send email]

20. 613 days ago by Sowmya Narayanan [send email]

21. 612 days ago by Chaitanya Kadivella [send email]

22. 612 days ago by Sharat Kumar [send email]

23. 495 days ago by Premchand B Gupta [send email]

24. 21 days ago by adheerkhandelwal [send email]
I have recieved a call from 01130818200 saying that call is from India Today Book Club and the caller has got my mailing address after confirming the same from his database caller told me that i have won Rs.100000 worth of gold jewellery which i can buy from surat diamond's website to claim the same i have to buy some reebok gift hamper to save the taxes. Caller asked me my credit card details but i denied the offer as it can be a possible fraud and now after checking the telephone number on internet i found myself lucky.

25. 633 days ago by Lalit Gairola [send email]

26. 623 days ago by Nilanjana Pancholi [send email]

27. 620 days ago by Ashok Rupani [send email]

28. 611 days ago by Sanjay Tiwari [send email]

29. 517 days ago by SANJAY YASHAWANT DHAWALE [send email]

30. Posted: 2008-11-25 by Syed Ibrahim Mehmoodi Send email
sms of the order which was never placed
31. 645 days ago by Arjunprasath [send email]

32. 638 days ago by Aloli [send email]

33. Posted: 2008-12-22 by Clara Saraswathy Send email
improper ways of selling

34. Posted: 2008-11-29 by Nikhil Mehta Send email
fake order

35. 639 days ago by Yadla Phani Kumar [send email]

36. 639 days ago by Yadla Phani Kumar [send email]

37. Posted: 2010-02-07 by VINAY SHARMA Send email
Who was the winner of the sweepstakes?
38.
Posted: 2008-11-25 by Akash Tomar Send email
I recieved froud SMS

39. 647 days ago by GAURAV KR SARSWAT [send email]

40. 647 days ago by Gurpreet Kaur [send email]

41. Posted: 2009-03-22 by Kalu Ram Send email
Fake SMS

42. 290 days ago by Hashim [send email]

43. Posted: 2009-07-12 by Rajesh Nair Send email
not ordered

44. 613 days ago by Mohan Varghese Thomas [send email]
To Whomsoever It May Comcern

See I have rvcd SMS stating that I am the winner for free gift Vchr, but nothing has come into my mail box regarding the same which I feel its embrassing for your clients.
45. Posted: 2008-12-22 by Clara Saraswathy Send email
forcing to buy

46. 261 days ago by Rajesh Bahu [send email]
dont worry let them get your order just chase them away from your doorstep if you haven't already paid.

I just did that. It may be unethical but thats are culture ..

10.
Thu, 09 Sep 2010  Anil Sharma

I support this complaint.

9.
Wed, 25 Aug 2010  Sujata

ITBC | Fraudsters and Cheats | Proposal for a Class Action Suit

Hi,

I am Sujata Garimella.

Like you, I too trusted the India Today name and had ordered stuff from ITBC. My experience was awful. I did not get what I ordered for. I did not get the promised "extras". And I did not get any solution either.

This whole nightmare started in September 2009 for me.

To top it all they still keep calling me.

I plan to sue them for Rs. 10 lakhs. I have started an action against them and would like more victims of ITBC's dirty tricks to join in because there is a lot of strength in numbers.
Please click the link below and join in.

http://voip-india.webs.com/itbcsuethem.htm

Like you and me there are lakhs of other victims of ITBC's malpractices. There is a link in the web page above that will take you to a list of the sites on which people have complained. I request you to take the time and send at least 50 of them this mail and ask them to send it forward.

That way we can reach the maximum number of people in the shortest period of time and quickly initiate legal proceedings.

I hope we have 10,000 people and then, if not getting the money we can at least ensure that the company closes down.

Looking forward to take up arms together with you.

Sujata

8.
Thu, 12 Aug 2010  Ramesh Nayak

I support this complaint. Entire Tele marketing team and Customer Support team of Indiatodaybookclub (now Bagittoday) is Fraudsters/cheats. They assure you the sky but deliver nothing. My complaint with them is unattended for more than 6 months even after sever telephone calls/ Emails.

7.
Sat, 31 Jul 2010 - Business Reply from - Bag it today (India Today Book Club)

Dear Mr. Srikanth,

We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

6.
Tue, 27 Jul 2010 - Business Reply from - Bag it today (India Today Book Club)

Dear Mr. Srikanth,

We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

5.
Wed, 21 Jul 2010 - Business Reply from - Bag it today (India Today Book Club)

Dear Mr. Srikanth,

We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-40502424.

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

4.
Thu, 27 Aug 2009  Ganapathy Suresh

I support this complaint. I too bought this product, but total useless ones. within 15 days, the watch strap gave away. they are dumping all useless items to the customers. we have to stop selling such poor quality stuff by this site.

3.
Thu, 27 Aug 2009  Ganapathy Suresh

I support this complaint.

2.
Sun, 17 May 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to India Today Book Club on May 17, 2009, 8:30 pm

1.
Sun, 17 May 2009  Dr Madhav Bansal

I support this complaint. Though I got the watches, they were not at all worth the amout(Rs 2150) I paid for it.

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