Matrix Cellular International Services Pvt. Ltd. - Using Matris is a great idea while travelling abroad
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Complaint by: kush yadav on December 11, 2017, 11:33 pm in Telecommunications

My work takes me to Shanghai a lot and every time that I went there, I picked up a local sim card. And for the last time I did that in Shanghai, it turned out to be a total disaster. Couldn’t understand their language to begin with. Getting a number was painful enough and then I had to call the customer care, even worse. After this experience, I decided to use my Vodafone number in Shanghai during my next travel. Even worse! No network! So I finally decided to experiment with Matrix International Sim Cards on a friend’s recommendation. Honestly I was ready to be disappointed again this time. And since I am not disappointed, I absolutely want to recommend matrix sim cards to ppl who have gone through what I have. Matrix offered absolutely clear network, all the communications were in English, which was a major issue that I faced otherwise. I wouldn’t say they are very very cheap, but definitely affordable if used wisely. Most likely will put it to use to a different country soon. Thanks Team!

Complainant's Goal: telling people
Complaint Location: India

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Tue, 12 Dec 2017 - Business Reply from - Matrix Cellular (Matrix Cellular (International) Services Pvt. Ltd.)

Dear Kush,

Thank you for appreciating our products and services. We work very hard to provide the best services to our customers and your kind words are very encouraging for us. We look forward to having an opportunity to serve you again in the future.

Regards,
Team Matrix