I had placed order on 23rd June 2010 and the request for cancellation of the same was made within 4 hrs of placing the order. In spite of request for cancellation, orders were dispatched. Than i was confirmed on mail by the help desk that due to their mistake orders were dispatched and i should refuse to accept the orders and on the receipt of the same by bagititoday they will refund my money. I did as directed to me . Now, when I asking for refund from almost last 2 months I am being told that the courier is still with the courier department and will start processing the refund after you receive the information of the same. Every time I write mail for refund , I am told to wait for few days. These few days have turned into more than a month. I am loosing my patients now. Please, let me know the exact date when I will receive refund of my money. A series of around 20-23 mails have gone through but the the answer is same that we have forwarded your complaint to concerned department but there is no action from concerned department.
My member ship id is ITBC10399676.
Order number 1) 0GA100019712
2) 0GA100019680
Hoping for a positive reply.
Dear Sir,
We have come across your on line complaint on
We have gone through your complaint, we would like to inform you that your refund has been resolved from our end kindly check your credit card statement.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.
Its been so many days and there is no answer from your side.. Your concerned department has not turned up.. Please let me know the status of refund...
My member ship id is ITBC10399676.
Order number 1) 0GA100019712
2) 0GA100019680
Dear Sir,
We have come across your on line complaint on
We have gone through your complaint, we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.
I have again received a mail from bag it today that they are again sending me the courier back. You are requested to stop them for sending back the courier. I had asked for refund. They have confirmed me on mail that they will arrange fr refund once they receive my refused order but they are again sending the order back.
My member ship id is ITBC10399676.
Order number 1) 0GA100019712
2) 0GA100019680
Dear Sir,
We have come across your on line complaint on
We have gone through your complaint, we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.
An email communication has been sent to India Today Book Club on August 17, 2010, 10:50 pm
Dear Mr Yatish,
We have come across your on line complaint on
We have gone through your complaint, we would like to inform you that your refund has been resolved from our end kindly check your credit card statement.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.