Mahindra Renault Pvt Ltd - I am not satisfied with your car Logan..having so much problem
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Complaint by: Suman on July 29, 2010, 11:51 am in Cars Parts and Vehicles

Dear Sir,

I am living in Bangkok presently, I have bought Logan from your company on 28th Jul'2009 from your Vadodara Brnach, Gujarat ( GJ 16 AJ 4017)for my family who are living in Ankleshwar, Bharuch. I bought this car as cash fully paid the day I brought. but to tell you the truth I am really unsatisfied with this car as we are having many problems in starting it..not even 1 year completed this car went 3 times to service center due this problem and it's quite far away from AKV..not possible for us to send there very frequently..At Service center they are telling us that due to key ignition setting problem it's happening.

But will I ask you one thing?.. is company responsible for this kind of problem since we paid fully cash why should we suffer all the time?..it's just unexpected and unbelievable As its happening very frequently...hence I would like to know the final solution for the same..instead of repairing please replace it..it's just not acceptable as I am presently in Bangkok it is quite hard for me to communicate all the time to your company people.

Your early action in this regard will be highly appreciated.

Thanks and Regards,

Suman Singh

My Contact no. in Bkk: +********121
My family mem's contact in AKV : +********3020, +********3410 ( Ms. Ekta)

Complainant's Goal: I want my money back
Complainant's Target: Mahindra Renault Pvt Ltd
Complaint Location: IndiaAnkleshwar Gujarat
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Recent Comments
6.
Thu, 12 Aug 2010 - Business Reply from - Customer Care (Mahindra Renault Pvt Ltd)

Respected Sir,

This refers to the mail on the subject below.

Subject vehicle has been attended & delivered to customer on 28th July 2010 by our dealer M/s. Caravel Motors Pvt. Ltd., Vadodara..

I had spoken to Ms. Ekta on 30/07/2010 who has confirmed that as of now the vehicle is running fine and there is no problem. The same has been confirmed by Mrs. Suman.

Request for the closure of this concern at your end & remove from your website.

Thanks & regards,

Kiran Menon.

Customer Care,

Mahindra & Mahindra Ltd, Ahmedabad AO.

99099 26629

5.
Fri, 30 Jul 2010  Raju Kumar

I support this complaint.

4.
Fri, 30 Jul 2010  Sanjeev Singh

i agree with this. we have lot of problem in my car also.

3.
Fri, 30 Jul 2010   Message By Complainant Suman Singh

Thank Prince for your valuable comment..but one this I must tell you that since you didn't pay for that you won't be having any hurt feeling for that..thnx anyway

2.
Fri, 30 Jul 2010  Prince

I totally disagree with this.

1.
Thu, 29 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Mahindra Renault Pvt Ltd on July 29, 2010, 11:51 am