Hello,
I am India today magazine subscriber from more then 10years now. From the date of 10th feb2010 to 16th feb 2010 executives from India today book club
has show me the benift of purchasing some articles with some incentives /commitment. For this their Executive Mr praveen ,
Mr. sourabh and Mr. raj told me that India today book club has selected your name in the lottery system and so we are offering you benefit.
Below are the details :-
1-samsung mobile for rs 12498/- with free incentive as below-
a -diamond jewelry of rs 25000/- free
b-free wrist watch rs 2599/
c- free holiday package
2 -philips home theater with dvd for Rs 7598/-
3-philips lcd 17" with dvd for Rs 7498/ with free incentives as below
a- free rist watch Rs 7500/-
b- free diomond jwellary of Rs 50000/-
c-free holiday packages
d - lottery draw of Rs 10 Lac/- (selected in last 10 name)
they also offered some more incentives like Apple laptop etc.
so I paid Rs 27500/- but they had cheated me and sent the followig goods-
1- Samsung mobile with one hand watch, which is only worth Rs 100/-
2- philips home theater old model(which is not worth it, what they committed)
3- 7 inch LCD instead of 17 inch ( not worth of anything, what they committed) with hand watch Rs 100/-
however I did not get any other incentive till now and when I made complaint for this to the company, they started investigating about this complaint
but still no solution has been provided to me till now by them even after following up so many times(almost 5 month) .
As per rule the have tapped all conversation with happened with me(customer) . This can help us to track them.
I have already raised compliant with them, my complaint number is ITBC10241159. I request you to help me.
My contact detail are
Name Dinesh khandelwal
Contact num 0********41
Email id dinesh1960@rediffmail.com
Regards
Dinesh Khandelwal
The complaint made by Mr. Dinesh Khendalwal has been resolved. If you have any further queries, please mail back to us on our given id:
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.
Dear Sir,
We have come across your on line complaint on
Your complaint has been resolved.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.
India Today Book Club - ITBC not refunding money for the past one year-ITBC 09197059
Complaint by Umashankar on September 17, 2010, 12:27 pm in Books
An email communication has been sent to India Today Book Club on September 4, 2010, 8:21 am
I support this complaint.From promotion@inotoday.in on Aug 17, 2010 they wrote me "You are among the select few being offered our most exciting deal ever- SUBSCRIBE & GET FREE MOBILE PHONE!" .
I paid for annual subscription in Sep 2010. I receive the magazine since Sep 2010.
From Wecare@intoday.com on Jan 7, 2011 they informed me "As per our records, your subscription gift was dispatched through AFL courier vide docket no 20********768793 and the same shall be delivered to you within next a week time."
But I have not received the Accord Mobile Phone so far.
Please do your best to get me the best urgently.
No more lame excuse.
BHASI BAHULEYAN
Subscription Number ITE1893742 and Case Id 2710555