IRCTC Indian Railways - Booking tatkal ticket by irctc not possible on opening day between 8am to 9am (ID # 1284)
Complaint by
sanjay singh on October 24, 2009, 5:47 pm in Indian Railways
Based on past two years of booking online tickets through Indian Railways online booking system by its website irctc, I have observed that between 8 am to 9am, availability of website is almost rare. Even if one logs in successfully then it will be Impossible for him to book the ticket. But as soon as time passes beyond 9 am, picture becomes different, one can easily book the ticket. Now, the real question is that because of above problem one ... read more
I support this complaint.
IRCTC IT department is only fit of selling SAMOSA in platform. They can never come up with new plans. The reason for choke is very simple entire India is waking up to book ticket by 8 AM and system hangs. There should be different timing for each zone to solve this problem. I dont have any hopes that this will be solved..ALL are tired by waking up authorities.
I support this complaint.Same issue for every one.
I support this complaint.
I support this complaint. Earlier experiences and recent one is noted below:
I feel you will enjoy what IRCTC is doing:
1. It is obvious that the rush is far from maddening in these hours!!
But what the railways authorities are doing to ease the problem?
Nothing!!!
The programmers
and makers of the website are only enjoying by viewing the troubles of the general passengers.
when I complain to the authorities the reply was simple and stereotype :
“Thanks for taking interest in online Reservation System. The working hours for booking through Internet System are from 5-00AM to 11-30PM. But the opening day booking and Tatkal booking starts at 8-00AM. You might have booked the tickets before 8-0AM but Tatkal booking is opening at 8-0 AM This is programmed activity and no manual intervention is possible for blocking Tatkal booking. There is heavy rush for opening day booking and Tatkal booking on thousands of face to face counters, & Internet Users so queues are built in Railway\'s Computer System
and some users are facing trouble between 8-0 to 8-15AM due to heavy rush. Soliciting your patronageâ€
It is right but they should learn from GOOGLE Company whose website is never clogged and they are always taking care of the surfers who use their website.
If IRCTC is feeling that its responsibility is nothing or limited, it is their dishonesty, the ministers and staff related to booking are making crime in this democratic country by not rectifying the problems of Tatkal booking which only meant for extraordinarily immediate requirement.
Once I Know about Mr Reddy and I replied:
2. Mr. Reddy is a software engineer who took 17 minutes to complete the transaction.
His fingers were fast enough, got tips from a friend to paitently go with sluggish movement of the site etc.
Think of the users who don\'t have idea of firefox, IE, or chrome. Have not felt so many lacunas of dial up or broadband or cable connectivity!
Is this possible for general public to have a ticket of Tatkal, if the software engineer could book a ticket with firefox, broadband, fastfingers, tips of friends in 17 minutes it is certain that general user will at least take not less than 30 minutes and certainly the Tatkal tickets would have been evaporated completely.
Please see the Rly authorities your software engineers are doing what?
Please popularise your site and help the needy otherwise only software engineers would get the tickets no one else!!!!
Aagin suggestion to IRCTC:
3. I have commented earlier on this topic. I feel the IRCTC authorities will look into the technical matter to avoid the shortcomings of online booking at 8 am:
It is obvious that the rush is far from maddening in these hours!!
But what the railways authorities are doing to ease the problem?
Nothing!!!
The programmers and makers of the website are only enjoying by viewing the troubles of the general passengers.
when I complain to the authorities the reply was simple and stereotype :
“Thanks for taking interest in online Reservation System. The working hours for booking through Internet System are from 5-00AM to 11-30PM. But the opening day booking and Tatkal booking starts at 8-00AM. You might have booked the tickets before 8-0AM but Tatkal booking is opening at 8-0 AM This is programmed activity and no manual intervention is possible for blocking Tatkal booking. There is heavy rush for opening day booking and Tatkal booking on thousands of face to face counters, & Internet Users so queues are built in Railway\'s Computer System and some users are facing trouble between 8-0 to 8-15AM due to heavy rush. Soliciting your patronageâ€
It is right but they should learn from GOOGLE Company whose website is never clogged and they are always taking care of the surfers who use their website.
If IRCTC is feeling that its responsibility is nothing or limited, it is their dishonesty, the ministers and staff related to booking are making crime in this democratic country by not rectifying the problems of Tatkal booking which only meant for extraordinarily immediate requirement.
Now a frustrated consumer:
4.When you click at 8 am, first response is-
\"Time is not 8am book after 8am.\"
Whole world is seeing that it is 8 am but hackers, manupulators, inept programmers and authorities of IRCTC are scoffing at general public at the moment.
The second response comes after 8.02 am (till then all the tickets are booked by the manupulators and waiting ahs started), A flash of \"Service unavailable\" comes and shatters your dream of booking anyway even in waiting which may also lasting their breathe towards \"Regret\".
and till now at 8.03am, you may face \"error 502\" which says that system is not recognising the station you enter for departure or destination.
And finally you loose all the hope in all the trains by 8.04 am if unfortunately you could be able to horror of \"Book after 8.00am\", \"Service unavailable\" and \"error 502\"
Wah re IRCTC!!!!! Wah.
It is virtually a \"Gundagadi\" of IRCTC now.
When you click at 8 am, first response is-
\"Time is not 8am book after 8am.\"
Whole world is seeing that it is 8 am but hackers, manupulators, inept programmers and authorities of IRCTC are scoffing at general public at the moment.
The second response comes after 8.02 am (till then all the tickets are booked by the manupulators and waiting ahs started), A flash of \"Service unavailable\" comes and shatters your dream of booking anyway even in waiting which may also lasting their breathe towards \"Regret\".
and till now at 8.03am, you may face \"error 502\" which says that system is not recognising the station you enter for departure or destination.
And finally you loose all the hope in all the trains by 8.04 am if unfortunately you could be able to horror of \"Book after 8.00am\", \"Service unavailable\" and \"error 502\"
Wah re IRCTC!!!!!
I support this complaint.
I support this complaint.
I am very frequent user of IRCTC (atleast 5-6 tickets in a month) and I support this complaint. In fact, earlier (before oct-nov 2009), there were occasions when after some hitches i was able to get tatkal ticket booked, but now its impossible. Now the moment i click \'Login\' button \"Service Unavailable\" option comes whatever number of times I refresh or try on different browsers. Certainly there is clear nexus b/w irctc and agents!
I support this complaint.
I support this complaint.my ticket not booked at 8am and very slow this site
and not work irctc site
I support this complaint. I have asked for hit statistic and report they said it can\'t be shared with public!! I know its not possible as it will reveal all the facts. I hope this can be fixed if people raise a case, what can we expect form a corrupted nation.. its flows from top down.
I support this complaint.
I support this complaint.
I support this complaint. This is VERY VERY True. There is some foul play here.
I support this complaint.
I support this complaint.