I am using sun direct hd setup box from past 3 years, setup box problem arises 3 weeks before, i had contacted sun direct customer support for the repair, on November 9 sun direct technician came and replaced my setup box with a old setup box and charge Rs. 650, technician informed after 4 hours the setup box will be ready to use, but it never happened, i keep calling to there customer care repeatedly almost more than 20 times, they are telling me they are going to send technician to check this up. I had recharged my sun direct account which is valid till 21st June 2014 for which i almost paid Rs. 4300, can you please help me i had recharged my account for full year, but unable to use it.

My Details:
Satyadeep Behera
Address: Flat No-205,2nd Floor, Aryan Tower,
Guddadahalli, Hebbal, Bangalore - 560032,
Karnataka
********39

Smart Card No: 41325693616