Complaint by
Uma Sankar on December 10, 2010, 10:13 pm in Satellite and Cable TV
no response in providing proper customer complaints.
only giving the complaint numbers every time i calll....
not even giving any concern person details to contact here in ahmedbad
i have been calling this useless DTH for more than couple months when they said to call the costomer care for RETUNING since they have changed their satellite.
but till now no response....
my Smartcard number is 41172521308
this is a worst service provider....
An email communication has been sent to SUN DTH on December 10, 2010, 10:13 pm
REGISTER
599 Views 
Dear Friend
Have you got solution to your problem. If not please read the below and act on it
1. Sun direct is a public limited company owned by Mr. Maran and is a licensed entity from Government of India (Min of Information & Broadcasting), Hence we have rights to get information from them through Right to Information act of 2005.
2. Don't think that they wont reply to this letters send by us, just like a compalint raised over email or phone to customer care officer. Surely they will reply back within 30 days (Believe me !)
3. Still have doubt how to write a letter, to whom to write.....please spend few minuites at www.rtiindia.org....
4. You can search for exiting request on sun direct or raise a new request for help (what ever it is...eg: to whom to send letter, how much i have pay (around Rs.10/-)
5. If you still don't believe the power of right to information act...go through the success stories listed here...http://www.rtiindia.org/
If you don't want to go with the above method...use the standard procedure given below.
Send mails to all the following email ids in the To or CC.....One of them (assuming some one will be always against some one, takes this option to revenge others) surely take this problem to higher officials.
nodalap@sundirect.in, nodalasm@sundirect.in,nodalbihar@sundirect.in, nodalchand@sundirect.in,nodalmp@sundirect.in,Nodalncr@sundirect.in,nodalgoa@sundirect.in,nodalguj@sundirect.in,nodalhar@sundirect.in,nodalhp@sundirect.in,nodaljk@sundirect.in,nodaljkd@sundirect.in,
nodalkar@sundirect.in,nodalker@sundirect.in,nodalmah@sundirect.in,nodalor@sundirect.in,nodalgp@sundirect.in,nodalraj@sundirect.in,nodalskm@sundirect.in,nodaltn@sundirect.in,nodalup@sundirect.in,nodaluk@sundirect.in,nodalwb@sundirect.in
IF YOUR PROBLEM IS ALREADY SOLVED.....STILL WRITE THE HISTORY TO ALL OF THEM....YOU MAY SPEND 5 MIN IN SENDING THE MAIL.....BUT WILL SAVE 100'S OFHOURS OF OTHER SIMILAR CUSTOMERS.....Thanks