Complaint by
anish shaikh on December 23, 2010, 6:11 pm in Consumer Electronics
I have sun direct connection from last two years on wards. From last two months there is no channels displaying in our t.v. I have complained so many times. But there is no response. I have called 23 times to customer care. They don't know how to deal with customers. And i also call to nodal officer , they are also giving same reply.
An email communication has been sent to SUN DTH on December 23, 2010, 6:11 pm
REGISTER
225 Views 
Dear Friend
Have you got solution to your problem. If not please read the below and act on it
1. Sun direct is a public limited company owned by Mr. Maran and is a licensed entity from Government of India (Min of Information & Broadcasting), Hence we have rights to get information from them through Right to Information act of 2005.
2. Don't think that they wont reply to this letters send by us, just like a compalint raised over email or phone to customer care officer. Surely they will reply back within 30 days (Believe me !)
3. Still have doubt how to write a letter, to whom to write.....please spend few minuites at www.rtiindia.org....
4. You can search for exiting request on sun direct or raise a new request for help (what ever it is...eg: to whom to send letter, how much i have pay (around Rs.10/-)
5. If you still don't believe the power of right to information act...go through the success stories listed here...http://www.rtiindia.org/
If you don't want to go with the above method...use the standard procedure given below.
Send mails to all the following email ids in the To or CC.....One of them (assuming some one will be always against some one, takes this option to revenge others) surely take this problem to higher officials.
nodalap@sundirect.in, nodalasm@sundirect.in,nodalbihar@sundirect.in, nodalchand@sundirect.in,nodalmp@sundirect.in,Nodalncr@sundirect.in,nodalgoa@sundirect.in,nodalguj@sundirect.in,nodalhar@sundirect.in,nodalhp@sundirect.in,nodaljk@sundirect.in,nodaljkd@sundirect.in,
nodalkar@sundirect.in,nodalker@sundirect.in,nodalmah@sundirect.in,nodalor@sundirect.in,nodalgp@sundirect.in,nodalraj@sundirect.in,nodalskm@sundirect.in,nodaltn@sundirect.in,nodalup@sundirect.in,nodaluk@sundirect.in,nodalwb@sundirect.in
IF YOUR PROBLEM IS ALREADY SOLVED.....STILL WRITE THE HISTORY TO ALL OF THEM....YOU MAY SPEND 5 MIN IN SENDING THE MAIL.....BUT WILL SAVE 100'S OFHOURS OF OTHER SIMILAR CUSTOMERS.....Thanks