Idea Cellular - I am not satisfied with IDEA Cellular Limited

Complaint by BALAJI on July 2, 2009, 7:44 pm in Mobile Service Providers

It is bring to your notice that I am have post paid connection (COPPORATE CONNECTION TECHBOOKS LTD). This is two year advanced rental plan. I have taken this with unlimited upload and download GPRS Package cost of Rs: 99 per month.

Due to delayed payment in april month bill which is supposed to pay on 7-May-2009, I have paid the bill on 23-May-2009.

I have received the bill for the period of 23-May-2009 to 22-Jun-2009. Rs: 2793.35, I have talked with Customer Care Eexecutives regarding the same. I did not get any solution. I sent mail to Idea to ccare.dl@idea.adityabirla.com,
grievance.delhi@idea.adityabirla.com on date Mon, Jun 29, 2009 at 6:13 PM. To day I got reply. \"Greetings for the day!

With reference to your mail and our subsequent telephonic conversation, we would like to confirm that GPRS MWA 99 plan has been deactivated due to non payment towards Idea mobile number 9891882204 on May 15, 2009.

Hence, we would like to confirm to you that the bill gets generated as per the usage of the services. The bill generated for the connection is correct in each and every term.\"

This is Corporate connection, Idea has changed the plan without inform me to Basic GPRS Plan, I have activated this number with \"GPRS RS:99\" Plan How can Ideacellular change the plan. It is not changed to GPRS Rs:150 Plan. Right now the Ideacellular company selling the connections for our employee GPRS Rs:150 per month.

Due to delay payment the Ideacellular company deactivated GPRS RS:99 Plan only but not other Feature Like Stress Buster and voice Chart.


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Complainant's Goal: To save the customer monitory loss
Complainant's Target: Idea Cellular
Complaint Location: IndiaHaryanaFaridabad
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Recent Comments
   

14.
3 months ago  shailendrapratap

my phone bil amount not match for my call history .

13.
Wed, 27 Jul 2011  Roshan Kumar

HI, I am Roshan Kumar sorry to say your cce are not able to deactivate the matrimonial service on my number(9990172414), I have done complain more then 8 times my complain numbers are 1-16882187497, 1-16815851487, 1-16797016271, 1-16779019995, 1-16737132078, 1-16672818740. I am facing this problem since 8/07/2011. Whenever I make a complain your cce refund the amount and again deduct the amount. after refunding the amount when i make a call to your cce they says that your service is deactivated. but after the deduction when I make a call to your cce they says that matrimonial service is active on your number due to this service your balance is deducting.

12.
Fri, 29 Apr 2011  ashok kaushik

sir,
my mobile no is 9891922291 plz call me.urgent

11.
Fri, 29 Apr 2011  ashok kaushik

sir,
iam your more than six years regural customer my mobile number is 9891922291.i have a post paid connection of ur compeny.i have a coprate sceme number.i want to change a new sceme into central govment emplies corporate sceme 199 monthly rental pm and 600 minuits free local calls,400 free msg pm.if u have another better plan of corporate sceme plz tell me.urgent

10.
Thu, 17 Feb 2011  vijay

I am using idea from 3years everything was fine. But from a month this network is not good. If i send a message to my friend its not getting delivered at the same time. This is a very big problem to me. My friend is also using same idea only.

9.
Fri, 21 Jan 2011  aslamkhan

I support this complaint.

8.
Fri, 08 Oct 2010  Chetan

I support this complaint. Costmer care wrong information

7.
Sat, 31 Jul 2010  KAPOOR COMNUUCATION

ADD 941/4 GURUDWARA ROAD KOTLA MUBARK PUR NEW DELHI CONTACT 9289999433
MERAY PASS AAPKA KOIBHI SALES MEN NAHI ATA HI AUR PHON KARNEY PAR BOLTA HEY KI MEREY PASS TIME NAHI HI ES BAJAHA SE MEIN IDEA KI NA TO SIM SALE KAR PA RAHA HU AUR NA HI RECHREG HI MEREY PASS

6.
Sun, 27 Jun 2010  Bittoo kumar

I support this complaint.
I had a call from idea to convert prepaid no. to postpaid and I agreed this but, i think I make a mistake to beleive idea guy's because its allmost month but service and i have done all process what they told me but till now no reaponse from them.
untill they actived all unwanted services which dedect my balancea all these things think disappointed me and i regular user now i wanted change my mind?

5.
Sun, 07 Feb 2010  Honey Unnikrishnan

I support this complaint.i support this complaint.Even i have experienced other problems regarding idea cellular

4.
Sun, 07 Feb 2010  Honey Unnikrishnan

I support this complaint.i support this complaint.Even i have experienced other problems regarding idea cellular

3.
Sun, 07 Feb 2010  Honey Unnikrishnan

I support this complaint.i support this complaint.Even i have experienced other problems regarding idea cellular

2.
Sun, 07 Feb 2010  Honey Unnikrishnan

I support this complaint.

1.
Sun, 05 Jul 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to IDEA CELLULAR LIMITED on July 5, 2009, 9:37 pm

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