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Idea Cellular - CHEATING & FRAUD

Complaint by satish y on June 7, 2009, 10:42 pm in Telecommunications



IDEA HAS INTRODUCED RS 31 TOP UP FOR WHICH STD CHARGES WOULD RE.1 PER CALL.
I HAVE RECHARGED FOR RS.31ON 04/06/2009(09:25:20PM). But they are continuously charging Rs 1.50 inspite of collecting money from me FOR THE OFFER. Their customer care is always busy and after many trials/ many calls i spoke to their customr care executives on 06/06/2009 almost three times and yet they continue to charge me Rs. 1.50.I faced the same problem last month and After many requests they executed the offer and they dont refund the money charged extra after subscribing for the offer and the number of days of the offer are neither increased. I request the idea management and DOT AND CONSUMAER FORUM to make sure that customer like me should not be cheated and make false offers. I request you to take proper action and refund the extra amount charged on the calls after subscribing to the offer since the month of May.
my mobile number 09753780149

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Complainant's Goal: REFUND AND PROPER SERVICE AND NOT FALSE OFFERS
Complainant's Target: Idea Cellular
Complaint Location: India › KIRANDUL CHATTISGARH
Complaint URL: http://www.icomplaints.in/cheating-fraud-0394.html

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2.
Sun, 26 Dec 2010  hemraj jain

I support this complaint.

1.
Mon, 08 Jun 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Idea Cellular on June 8, 2009, 11:42 am

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