Idea Cellular - Idea employees fooling people

Complaint by Naval Khaneja on August 6, 2009, 11:58 pm in Telecommunications

Respected Sir,

I Naval Khaneja from N. V. Electronics, Delhi. was been contacted by few idea employees as they frequently call for new plans...

they Suggested me a Corporate Plan of Rs.299/- with 600 min. of calls free on it...

I said Ok but i Wanted it on my current number that is prepaid.

They said i can Migrate from prepaid to postpaid on same number and an avail this plan.

They took my address and came to meet me at my office, they filled the form by asking me details, took id proof (driving Liscense Copy), Letter for the corporate number on firm\'s letter head signed by the propeiter, Photo Copy of my current sim of prepaid, Along with Rs500/- as for activation fees which is supposed to converted to Security deposit and 250 that would be reduced directly from next bill.

The gave me a new sim which is supposed to the active when changed to postpaid.

Even a person for varifying identity from idea came and checked all documents.

Their names were Adhar Gupta and Shabana.
Their cell numbers are : +91-9718590978 and +91-9278239403

From the day i filled the form that is July 31st, 2009 I am trying to call them for the status of the activation of number.

They never pick the call. 50 times a day i am calling at their number but they do not pic most the times. sometimes they pick and say till today evening it will be actvated, same thing they said on monday, same tuesday, same yesterday and same today. after accepting call once they dont pick again.

I request you to please take a serious and proper action on them, and kindly acttivate my number.

With regards
Naval Khaneja
+91-9891277960


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Complainant's Goal: please activate my number to postpaid and recover my money they took
Complainant's Target: Idea Cellular
Complaint Location: IndiaDelhiNew Delhi
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Recent Comments
   

2.
Sun, 23 Jan 2011  Gurdev Singh

I support this complaint.

Same thing is done to me twice I wrote a mail to idea Head office about but no reply on this problem. It was done to me by Arcsim jawahar park laxmi nagar delhi, Mr. Shekhar mobile number 9999466420 & 8826009996 they are telling me that verification failed but no one come to me for verification till date.

I want my money back & serious action against them.

Regards

Gurdev Singh

9718878133

1.
Thu, 06 Aug 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Idea Cellular on August 6, 2009, 11:58 pm

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