Idea Cellular - Call Barring not ther in IDEA

Complaint by sameer on July 19, 2009, 1:01 am in Telecommunications

I use IDEA Cellular and I was getting blank calls from a particular number


I raised this with the Customer Service and after holding for more than 5 minutes, they simply told me to raise a Police Complaint or Pay Rs 50/- p.m to activate the call barring service

I am highly dissatisfied with their service and I am not sure why does not TRAI regulate this and ensure that every customer gets this service free of cost

This is a freebie and a MUST in US and other countries.

I think we Indians keep reminding that we are still a developing country and do not want to develop any further

I am not sure what should be done now

Why should I go through the hassle of a Police Complaint [FIR] and then get involved in this when the same can be avoided by simpoly adding a number on my \"DO NOT CALL LIST\"

I respect Aditya Birla a lot, but seeing this it makes me think again that we are here for business and money and not for the service

Ref No 136642634

Cheers Vodafone!!! 100 times better than IDEA

Thanks
-Sameer


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Complainant's Goal: Get this to TRAI Notice and make a DO NOT CALL LIST a Free and a MUST Service
Complainant's Target: Idea Cellular
Complaint Location: IndiaMaharashtraMumbai
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Recent Comments
   

4.
3 months ago  Hari

Ya sure idea is not having call barring service.Instead of Idea we can use Vodafone or Tata Docomo.They have call barring.

3.
Mon, 21 Feb 2011  K.K. Gaur

I support this complaint. All Service Providers should made it a 'Must' & provide to every customer 'Free of Cost'.

2.
Tue, 13 Jul 2010  utpal upadhyay

I support this complaint.

1.
Mon, 20 Jul 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Idea Cellular on July 20, 2009, 11:20 am

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