Idea Cellular - Not satisfied with your service
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Complaint by: Pramila on January 28, 2011, 3:51 pm in Telecommunications

1.We are having group account & having 9 nos. in this group our director's mobile no. is also included in this group account.
From 23rd Jan. 2011 his mobile’s outgoing facility is disconnected. We have not received any prior intimation or any call form Idea Cellular. When we contact idea customer care representative he told me to submit Id proof & Address proof to continue the service.

2.We have also not received our monthly bill before due date.

Complainant's Goal: We want prior intimation before disconnecting the mobile.Monthly bill before due
Complainant's Target: Idea Cellular
Complaint Location: India › Maharashtra › Pune
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2.
Wed, 02 Feb 2011 - Business Reply from - ideacellular (Idea Cellular)

Dear Sir,

Kindly provide your Idea cellular number for further assistance. You can also get in touch with our Customer care centre - details updated on Idea website. www.ideacellular.com.

Regards,
Ideacellular

1.
Fri, 28 Jan 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Idea Cellular on January 28, 2011, 3:51 pm