IRCTC Indian Railways - IRCTC Tatkal Reservation
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Complaint by: pparikh on November 21, 2009, 10:21 am in Indian Railways

To inform with deep regrate that IRCTC Tatkal online (e-ticket) reservation process is of no use with session getting drop or unavailable during initial hours of it\'s opening period.

Virtually every time you try to book in the morning at 8:00AM, session will either drop almost instantaneously, with \"service unavailable\" error, failing to load entire page, intermittent disconnect etc. Surprisingly access to all sites other than the irct works okay during initial period of Tatkal e-ticket reservation.

More to the surprise, suddenly after couple of hours of opening duration, everything start working fine only to know that all tickets have beeen waitlisted by that time. Since this is not one time or isolated incidents but being a daily affair, I feel that there is some kind of nexus to prevent people from their rights of equality.

Request to address asap in order to restore faith in the services

Complainant's Goal: Immediately address irctc web portal accessibility
Complainant's Target: IRCTC Indian Railways
Complaint Location: IndiaMaharashtraMumbai
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Recent Comments
2.
Wed, 25 Nov 2009  Niraj Ashar

I support this complaint. I also have similar experience and can not book tatkal ticket. During 8 to 8.15 AM service will stop and after that you will find that tickets are available only in waiting list.

1.
Sat, 21 Nov 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to IRCTC Indian Railways on November 21, 2009, 10:21 am