IRCTC Indian Railways - IRCTC Tatkal Reservation
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Complaint by: pparikh on November 21, 2009, 10:21 am in Indian Railways

To inform with deep regrate that IRCTC Tatkal online (e-ticket) reservation process is of no use with session getting drop or unavailable during initial hours of it\'s opening period.

Virtually every time you try to book in the morning at 8:00AM, session will either drop almost instantaneously, with \"service unavailable\" error, failing to load entire page, intermittent disconnect etc. Surprisingly access to all sites other than the irct works okay during initial period of Tatkal e-ticket reservation.

More to the surprise, suddenly after couple of hours of opening duration, everything start working fine only to know that all tickets have beeen waitlisted by that time. Since this is not one time or isolated incidents but being a daily affair, I feel that there is some kind of nexus to prevent people from their rights of equality.

Request to address asap in order to restore faith in the services

Complainant's Goal: Immediately address irctc web portal accessibility
Complainant's Target: IRCTC Indian Railways
Complaint Location: India › Maharashtra › Mumbai
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Recent Comments
19.
Sun, 30 May 2010  Kalpesh Gandhi

I support this complaint.

18.
Fri, 28 May 2010  Mitin Raj Singh

I support this complaint.

17.
Thu, 27 May 2010  v nagarajan

I support this complaint.

16.
Wed, 26 May 2010  rahuul

I support this complaint.

15.
Wed, 26 May 2010  jagdeep singh

I support this complaint.

14.
Mon, 24 May 2010  HARMEET SINGH

I support this complaint.

13.
Mon, 24 May 2010  ishvinder pal singh

I support this complaint. it is atrue fact even now dt 24 05 2010

12.
Mon, 24 May 2010  ajay kumar

I support this complaint.

11.
Sun, 23 May 2010  Jignesh p shah

I support this complaint.This is stiil fact even today i.e 23may 2010.

10.
Thu, 20 May 2010  vikram kumar

I support this complaint.

9.
Wed, 19 May 2010  Kiran Chinivar

The web portal deserves most worstly managed and most corrupt portal award

8.
Thu, 13 May 2010  Ayas Kanta Swain

I strongly support this complaint.

As this is a GOI enterprise and getting the max benifts, GOI should think on this issue with utmost care.All people should be equally benifited.

7.
Wed, 12 May 2010  Divya Philip

I very much support this complaint. I have also experienced the same problem today. During 8 to 8.15 AM service will stop during midway process.
It seems that IRCTC server is not able to handle heavy load. Its high time that indian railway should upgrade the server as now almost all are using IRCTC to book tickets and it is one of the indian site which gets maximun number of hits.
But I dont surely think there is a nexus between agents and IRCTC as I have learned that these agents have some program to book tickets which is scheduled to run during 8 to 8.15AM and it keeps running during these time until all their tickets are booked.

6.
Fri, 23 Apr 2010  M.K.Singh

I support this complaint. I have also experienced the same problem and I am fully confident that there is a nexus between agents and IRCTC mainly for tatkal tickets.

5.
Fri, 16 Apr 2010  amit kulkarni

I support this complaint. There seems to be a nexus between agents and irctc mainly for tatcal ticket booking. I tried many times for tatkal booking but website is slow and only loads up when all tickets are gone.

4.
Wed, 16 Dec 2009  Raji

I have also faced the same problem several times.

3.
Thu, 03 Dec 2009  onkar singh nahal

I support this complaint.