Complaint by
pparikh on November 21, 2009, 10:21 am in Indian Railways
To inform with deep regrate that IRCTC Tatkal online (e-ticket) reservation process is of no use with session getting drop or unavailable during initial hours of it\'s opening period.
Virtually every time you try to book in the morning at 8:00AM, session will either drop almost instantaneously, with \"service unavailable\" error, failing to load entire page, intermittent disconnect etc. Surprisingly access to all sites other than the irct works okay during initial period of Tatkal e-ticket reservation.
More to the surprise, suddenly after couple of hours of opening duration, everything start working fine only to know that all tickets have beeen waitlisted by that time. Since this is not one time or isolated incidents but being a daily affair, I feel that there is some kind of nexus to prevent people from their rights of equality.
Request to address asap in order to restore faith in the services
regarding that matter please send chain email to irctc... as here......
DEAR ALL PLEASE SEND THIS CHAIN EMAIL TO
roy.mukul@sansad.nic.in,
crb@rb.railnet.gov.in,
md@irctc.com,
mt@rb.railnet.gov.in
edcnt@rb.railnet.gov.in
Dear Sir,
It is very painful complaint to you that in the timing of tatkal tickets booking website of irct.co.in runs very slow most of it shows that service unavailable after than when it gets login it shows only and only loading loading loading, our indian rail website is very worse and many times it reaches to the payment gateway option and from their it stops suddenly so can you all please tell us that what to do?? If at the speed of broadband it stops like that so it is very shame full condition so I would like to request you all that please do something in this matter if it is needful make another websites also.
Hope for earlier and positive response.
Regards,
I have booked ticket by irctc. for dt 19/11/11.pnr no.2656349910 sarnath express Ballia to Allahabad. Later cancelled due to train was late for more then 5 hours. my tdr has been rejected reason being travel position could not be autenticated. I couldnot know?hou irresponsible answers are given.
i too strongly support
I want register for IRCTC Indian Railway. Please register my name, Mobile no:9989686419
Hello sir
this is neerajfrom noida.I am doing E-TICKET from bhabua road to new delhi for 6-mov-2011.My tranction has been done and ticket charges RS=333/- deducted from my ICICI bank account.But no ticket or any PNR details is generated due to your site p .roblem. My id is neeaj0766 and the tranction no. is "BIL/245606961/railway reservation/037" .So kindly take the necessary steps and refund my ticket amount RS=333/- and please mail me or call on below details .
Regards
Neeraj Singh
neeraj.vishen@gmail.com
08010880031
9582370027
INDIAN GOVT. TRY TO SOLVE OUR UNEMPLOYMENT PROBLEM, BY FORCEFULLY SENDING PEOPLE TO TOUTS. PLEASE UNDERSTAND THAT. SO PLEASE HELP THOSE TOUTS & GOVT ALSO.
PLEASE................WITHDRAW THAT TYPE OF WEBSITE LIKE 'IRCTC'.
I always facing problem when i go to book any tatkal ticket 8 am ticket booking starting time i cant understand why i facing this problem mostly this period.when finish all tatkal booking then after normally working this site.i want to request our railway minister plz try to solve this problem otherwise stop this facilities.
I BOOKED A TICKET FROM AJMER TO AHMEDABAD WITH TATKAL SCHEM . THE AVAILABILITY WAS SHOWN AS 3 WHILE BOOKING BUT WHEN I PAID THE MONEY FROM MY ACCOUNT I FOUND STATUS TO BE CKW/L 66.I THINK THIS THE HEELISH TRICK OF MAKING PEOPLE FOOL.
IN ADDITION TO THIS THE SITE OPENS AT ONLY 8:15 AM & BY THE TIME most of AVAILABILITIES REACHES WL
I totally agree..lets we all do something to this problem
Indian Railways are earning more from brokers rather than from normal public..thats why they are supporting these brokers who are hacking all the IP addresses of IRCTC for tatkal quota booking......these kind of activities should be immediately banned..and tatkal reservation should only be allowed at windows and personal ID card should also be checked before making ticket....or else the IP addresses should be increased and tatkal quota should also be increased....Shame on our govt..they know that people are complaining..still they are not doign anything..
I agree with the complain .. i am suffering with same problem but no action has been taken from irctc even customer care is not working and replying
Give contract to some good IT company, for renovation of online services,who are expert in maintaining large databases and concurrent services and have reputation of delivering satisfying results for large volumes of load/requests.
Clearly, current system is not capable of handling large volume of requests and is non reliable. People are devoid of making simple reservation for their travel arrangements. Transportation services are mess. What are we taxpayers paying for, can't govt. come up with solutions to the problems or are they not willing at all.
Technology, talent, service providers are all in place in India but still solution in place is mediocre and incompetent to needs.
Year is 2011. still same problems with online booking...unavailable when required.
Tatkal quota should be increased.
Are we going to 2020 with same infrastructure and services..... they are already outdated by 10 years...how can these serve 10 years and on ahead.
I support this complaint.
REGISTER
8347 Views 
This is really frustrating either you should vanish the on line booking or please do something the that "Service Unavailable" error that usually comes while booking tickets at 8:00 AM.