My Name is Haresh. My Job Sheet number is W1150********. I had given Sony Xperia Z Ultra (In Warranty) for auto restart problem. Your people (Metal Tech, Andheri west, Mumbai) told me that since they don't have Xperia Z Ultra in stock, they are offering me Xperia Z new piece. However they were offering opened piece in box which i am sure is refurbished one without any accessory. how can a piece be new if it is not is sealed box. Request you to look into the matter. I need my Xperia Z ultra or new box packed sealed Xperia Z as I am getting a down graded phone in exchange for my Z Ultra. I am already compromising on model then why should I compromise on old piece too. People at metal tech, especially the head of that centre named Varsha Gupta, are extremly rude and were telling I "HAVE" to take that phone, or else i will not get anything. If these type of people represent sony, it will lose its name even after coming out of good products.
This is a complaint on siri communications Sony service centre hyderabad. I gave my Sony xperia z for repair. I tracked my pH repair status online and it shows that my phone is delivered on 25 November 2015. My ticket id-15112301336. My phone is still at the service centre. They told it would cost 2000 rs for repair when I gave the phone. They told charge cap is loose and it will be done by end of the day. Its been 1 week now and they are asking 6000 rs for handing over the phone. Please do the needful and take this complaint seriously.