Dear Sir
I Post a compaint in Samsung Service Centre on 28 oct and comlaint no is ********85 but i don\'t get any resposnce after fost this complaint I call more than 10 Time to service centre only than the send their technician to repair the TV on 1st oct but the tecnician told me that i have to take some part of tv to my workshop and tomarrow i will place it in your tv after repair i agree with him and let him to take the Kit of tv. From that day to till the person not contact with me and never come to me Than what i have to do he is not rec my call also
I am Helpless becouse he Bring the parts and how to repair outside without those parts
I send one notice also to samsung Head office Delhi and Panipat Service Centre By Post But not Get any Reply
Regards
JAIBIR
An email communication has been sent to Samsung India on October 27, 2009, 7:23 pm
Dear Customer,
Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. We have forwarded your query to our department concerned. The relevant person will get in touch with you shortly.
We appreciate your patience and request you to bear with us till then.
For further assistance you may contact SAMSUNG Customer Contact Center at 3030 8282 or 1-800-11-0011 (toll free).
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.