SONY India - Sony Viao Laptop the Worst manufacturing.
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Complaint by: laxmikantd on October 27, 2013, 4:24 pm in Consumer Electronics

I have brought the SONY VIAO laptop on 15th Aug with great hope. overall performance was average but still there was low battery backup and low screen display quality.
Just after one and half month later the screen went crack it shows like the broken glass without doing nothing. We just watched moview and closed laptop and opened after a half an hour and swithced on laptop then it has seen that the LCD screen went cracked looking like the broken glass. initially i suspect something might happen externally but i conformed that with no any touch to laptop or without any manual intervention this had happened then i contacted to service centre refused to consider it in warranty rterms. Then i googled it for so I found especially Sony is specialist in this problem. and it is the manufactring fault only so bad is brand. Again the sony customer care is so poor that they dont reply and only they forward to higher athourity but no solution and they are charging about 10000 rupees for replacement. which about 45% of laptop purchase price. SO I request each and everyone of you never buy an Sony Laptop its garbage and it waste of my hardearned money. They just loot the consumers. They dont even listen the what had happened they just say that it is physical damage but they dont eventry to understand the problem I faced huge loss losssssssssssssss. So pls all dont buy this laptop. ACER is the best and next is HP.

If Sony officials are there to listen this complaint then pls believe that you manufacturing fault may loose your market very rapidly within year already all my freind suggested me to dont buy this but really you are looting the indian costumers. I want replacement for my product

Complainant's Goal: Manufacturer understand their fault and give me replacement for product problem
Complainant's Target: SONY India
Complaint Location: IndiaMaharashtraPune
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