SONY India - SONY- I am not Satisfied with your product and service
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Complaint by: E.Rajiv gandhi on March 31, 2014, 6:31 pm in Satellite and Cable TV

Dear Sir,

1) I have purchased a sony bravia LED TV( 32 inches, Model No: KDL32W670, Serial no: 5392297, date of purchase: 09.11.2013, Invoice no: 1301208597) Rs.42,000, valid upto december 2014.

2) just after 4 months of purchase of led tv, I found some black lines on the display.. later it spreads maximum part of the display. we logged a complaint in sony service center, they came and told that the display is broken, but i can't accept it. Because .

3) I wanted a long to buy a SONY TV and I had saved money for it for a long time and I bought it. The technician who came for service told that it may cost about Rs.22,000 to change the display. but i cant pay the amount since the tv has been bought only before 4 months. the warranty period is not yet expired.

4) I bought it through installment and it is not completed yet then how can i spend that much of amount to change the display.

5) So, please help me to enjoy the real picture of SONY. I BELIEVE you will solve my problem as soon as possible.
6) My Service Request id: 18089523

Complainant's Goal: To change the Display or to replace the tv
Complainant's Target: SONY India
Complaint Location: India
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