Samsung India - Software problem with Model No: SAMSUNG Galaxy 551 GT-I5510
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Complaint by: Rajeshlingadurai on April 4, 2011, 12:18 am in Mobile and Cell Phones

I purchased a Samsung mobile from Quality First Ventures, 121, 2nd floor, The Forum Mall, Hosur Road, Bangalore-5600 95 on 02.04.2011.
Please find the details below.

Model No: SAMSUNG Galaxy 551 GT-I5510

Bill No: 4184 Dated: 02.04.2011.

I have connected the mobile to my computer using the given USB cable after the given software (Kies) installed.
But unfortunately, all the photos (Around 500 photos) in the computer has been uploaded to the Phone memory (Not to the external memory card) . I never did that. It has been copied automatically.
I took the mobile to Quality First Ventures on 03.04.2011. But they didn't give any solution.
Please don't go for this model. It has some software problem.
I doubt about this problem may exist all SAMSUNG Mobiles. Please check well before spent your money for this.
Regards,
Rajesh Lingadurai
89719 09585

Complainant's Goal: Need a solution for the software problem in my mobile
Complainant's Target: Samsung India
Complaint Location: IndiaKarnatakaBangalore
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Recent Comments
2.
Mon, 04 Apr 2011  Samsung care

Dear Customer,

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. With reference to your query/Complaint, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

For further assistance you may contact us on 0120-6454545

Thanking and assuring you for best services always.

Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- Ashish.jha@partner.samsung.com

1.
Mon, 04 Apr 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Samsung India on April 4, 2011, 12:18 am