Samsung India - Samsung Mobile
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Complaint by: Aditya Maru on May 17, 2010, 2:37 pm in Mobile and Cell Phones

Respected Sir,

This is Aditya Maru, I Purchased Samsung Corby Speed(CDMA-F339) on 1st January 2010 and my device got stuck on the 2nd May 2010 i gave to Samsung Service Center on 3rd May and and they told me that you will lose your all data coz we will provide you new Mother Board so

I Request That Please Save my Contact data and Memos so that is useful for me and they Reply Me this is not companies responsibility to store such database

so i told just switch on the phone so i can take back up of may data so they told me not possiable we will try

Now they told me we will give you your device on after 10 to 15 working days now already 14day passed and they are saying that it will take more one week

And I have to go to village on 25th May so how can i go without Mobile device i have only One Way to communicate with my Office

So Please Guide Me for This Problem


Regards,

Thank Full

Aditya Maru,
(********29, ********27)

Complainant's Goal: To Receive BackUP Of My Contact Details and Memos
Complainant's Target: Samsung India
Complaint Location: IndiaMaharashtraMumbai
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Mon, 17 May 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Samsung India on May 17, 2010, 2:37 pm