Samsung Galaxy Start Pro GT S7262 Duplicate mobile-Samsung India- iComplaints.in

Samsung India - Samsung Galaxy Start Pro GT-S7262 Duplicate mobile

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Complaint by: on November 10, 2013, 9:27 pm in Mobile and Cell Phones

I bought a new Samsung Galaxy Star Pro GT-S7262 on 22nd Oct from Reliance Digital Retail Limited Hyderabad, AP, India (Service : 42607903) with the Product ID : ********71212.

I came to Beirut, Lebanon on a official trip and tried registering the above mobile in order to use the same with an MTC touch mobile line and I came to know that the above mobile is a Duplicate (fake) one as the IMEI number does not provide any information in there system to register the device to use any Lebanese SIM card.

Kindly Replace my mobile with an Original device.

Complainant's Goal: Replacement of my duplicate Samsung mobile phone

Complainant's Target: Samsung India

Complaint Location: Lebanon › Beirut

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Wed, 13 Nov 2013 - Business Reply from - Reliance Digital (Samsung India)

Dear Sir,

We have received your contact details and would like to assure you that we are working towards addressing your grievance. Our concerned representative will get in touch with you soon.

Warm Regards,
Reliance Digital

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