Hello Sir/Madam,

I purchased one XPERIA ZR phone on 09/03/2014 and it has a problem with mice and over heating in normal mode after 3 days, and given it into the Benchmark InfoTech (Authorized service center) in Bangalore . they told me that issue with the software.
at the same day I had the same problem, again took in to the same service center they updated the software and gave to me.
but still am facing the issue, again i took the phone to the same service center and ask for the replacement 19/apr/2014. last time receptionist also feeling the heat issue. but yesterday i got a call from service center and they told me that your phone has no issue its not possible for replacement.

last week when am try to contact to the sony customer care they feel my mice problem.

from 9/mar/2014 to till date 7 days my phone is in service center.

so i request all of you that look this issue with high priority and replace my mobile