Samsung India - REGARDING SAMSUNG SERVICE
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Complaint by: PUNEET JAIN on November 26, 2009, 10:55 pm in Mobile and Cell Phones

Respected sir,
I am Puneet jain,i had bought one samsung mobile (MODEL NO.SGH-J210) DTD.03-12-2008,
it means my mobile is in warranty period, sir i have my mobile bill in which IMEI no.of Mobile Is mentioned.My IMEI no.Is 354044020173282.
when I had gone to the Service Centre(VASHI)-Mr.Manish,and i had also talk to Mr.PRASHANT (MANAGER OF NAVI MUMBAI,SAMSUNG)they are talking me very rudly,and telling that there is no solution of this problem,its not way,if they are opened such a big BRAND,they must have any other solution,it means customer has all the records than why they opened SAMSUNG,If the customer has mobile bill than also they are telling that there is no solution, sir in my mobile my IMEI No.is displaying all 000000000000000,so when i had gone to service centre with my bill than they are telling that bring mobile serial no.which is mentioned on mobile box that i dont have because its a long time from buying date and on back side of my mobile the serial no.has been rubbed due to my mobile problem.Ihad also send email to samsung but from them also there is no reply.i don,t know what rubbish service they are providing.
sir,please reply me soon because by 30th Nov.2009 all the mobile which has invalid IMEI no.has been blocked.so please its a request reply me soon .i am very depressed.

MY MOBILE NO.********77,********47,
Mumbai.

Complainant's Goal: REGARDING IMEI No.and SERVICE of My Mobile
Complainant's Target: Samsung India
Complaint Location: IndiaMaharashtraMumbai
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Recent Comments
2.
Fri, 08 Jan 2010  dayanand kadam

samsung dealer of vashi area mr.lalwani such a third class peoples , not providing any solutions even samsung is not giving any service , just close that shop ... very sorry to buy samsung product

1.
Thu, 03 Dec 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Samsung India on December 3, 2009, 6:29 pm