My name is SAURABH KHANNA and living in Patiala City-147001 (Punjab). This is to inform yout that I had purchased a Samsung Mobile (from a DEALER) model GT-I9082 of Rs 18000/- on 09th August,2013 at Patiala but after 25 days mobile started giving problems like it frequently Hangs,Bluetooth stopped working, Speaker Phone got dead. I went to the Samsung Service Centre, Patiala (XPERT COMMUNIATIONS,CITY CENTER PATIALA) for the resolution on dated 07/09/2013. I got returned my mobile after repair within a week But mobile is till giving the same problems. Moreover, Mobile OS and Processor has been changed as speed has become very slow and whole internal system of mobile has been changed. I am very much disappointed for spending a good money on Samsung Glaxy Grand Phone. I have purchased Samsung Phone for the first time.
Please help me in replacing the phone as it seems there is some manufacturing defect in the phone from vary beginning. Please help me. I shall be highly thankful to you.

Dealer Name : Jolly Telecom, Dharampura Bazar Patiala-147001, Dealer Phone no:98764-75579.
Bill no: 1528
Bill date : 09-Aug-2013
Bill with Name :SAURABH KHANNA
IMEI : 355********6971
IMEI : 355********6979

Regardsd
Saurabh Khanna
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