My complaint request 14926331, 14926344, 14926343, 014905592, 15419191, 15861670, & 15519672 have all gone unattended. All thats done is ticket creation, closure and promises thats never kept. I am a strict Sony product follower but of late my attitude is beginning to change. Hope I do not add sony to my dislike list.

Krish Electronics, Mumbai, V V bad service. Reception will not give name and hangs up the phone every single time. Promise to replace Bravia panel in 4 days and collect full cash, still awaiting action, nearing 2 months. All that happens when we call Sony toll free no
is, a guy calls to visit and says visit is chargeable. When told its a old issue, they ignore it and my complaint is forgotten.

On 16.09.2013 spoke with Argha (Complaint Department) who said that our complaint is gone with the senior management team,and they will contact us very shortly. Again on 18.09.2013 spoke with Manish (Complaint Department) who assured that he will call
back the same day. Have already written on Facebook, Sony India on September 7 at 1:32pm, and on your website complaint. No response from your end.

Why do your call center provide the no of Mr Alwyn, he never picks up the phone, why give me the no then.

Awaiting response from someone.

Not sure if Sony India is scamming Indians.