I have been using samsung wave mobile for past 9 months,but still now I got 3 problems.
1. mobile turned off and cant able to restart it,so they changed the os it seems.
2. with in few months backlight became dim so they changed the display.
3. now “i used to get the delivery reports for the messages,i will delete those reports but if I turned off and turned on my mobile im getting those reports back in to my inbox†im sure this not a problem with sim because even with out sim im getting those reports in to my inbox. they just formatted my mobile and returned back but this problem not yet got over.
within 9 months i got this much of problems still only 3 months left for warranty period.
so try to give better solution for me.Either replacement of a new mobile or extension in warranty
Dear Customer,
Thank you for becoming a patron of Samsung product and writing to us .
We sincerely regret the inconvenience caused to you. With reference to your Complaint. kindly provide us your address details along with contact numbers .We will take your concern and forward to the department concerned
I really appreciate your time and patience
For further assistance feel free to contact us on 0120-6454545
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.kr@partner.samsung.com
An email communication has been sent to Samsung India on April 17, 2011, 11:56 am
Dear Mukesh,
Thank you for becoming a patron of Samsung product and writing to us .
With reference to your Complaint sending a reminder mail for your address details along with contact numbers, so that we
will be able to solve your case on priority basis
I really appreciate your time and patience
For further assistance feel free to contact us on 0120-6454545
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- Akhilesh.kr@partner.samsung.com