I am not satisfied with your service handing procedure-SONY India- iComplaints.in

SONY India - "I am not satisfied with your service handing procedure"

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Complaint by: Ashok Tyagi on December 7, 2013, 11:00 am in Consumer Electronics

Dear CCE,

I have called on customer care on 16th of November -2013, after so many follow-ups a person came to attend the problem on 20th November-13 and after taking service charge he suggested to send the TV on Sony center, at Noida Sec-2, G.B. Nagar-201301. We have send TV on 21st of November-13 but till on 7th of December-13 there is no satisfactory answer to return the TV after repairing. Center is replying part is not received from Sony so they cant repair and cant give a date to deliver after repairing. Complaint serial No. is 6322039.

Situation is, I have to re-think now before going to purchase a sony product in the market.

Complainant's Goal: I want my TV back by today with any status

Complainant's Target: SONY India

Complaint Location: India › Uttar Pradesh › Gautam Buddha Nagar

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Tue, 18 Mar 2014 sonamphuntsogtondup@gmail.com

Never buy a sony product..I had similar instance where a sony service centre n cannaught place changed my new battery to that of old one when I kept my laptop for repair of pen drvive slot in warranty period in Delhi....the sony servce centre s full of thugs

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