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Acer India - I am not satisfied with Acer Product & Service

Complaint by Martand on July 22, 2010, 12:32 pm in Computers and Accessories

I bought an acer desktop(MODEL IQ-4830 & Sr. No AWS23DS1869388088XE) on 26 Jan 2010 from Croma Goregaon East Mumbai. The day one I found that the machine is showing 80GB documents in local disk & inform to Dealer Croma. Croma Engineer formatted the machine but the problem persisted. In between 3 times I faced problem that the machine is not starting, informed to Croma & they formetted the machine. From May month machine was not working, Croma Engineer reinstalled windows 7 but still Machine is not working.

I asked for a replacement as I am facing problem from date of purcahse but acer dealer Croma is not listening to me showing no interest in looking into the matter.

Now its almost 2months passed & my machine is not working I would like acer to bear all these costs as they gave me an unreliable and faulty machine.

Regards,

Martand Dhar Dwivedi

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Complainant's Goal: I want my money back
Complainant's Target: Acer India
Complaint Location: India › Maharashtra › Mumbai
Complaint URL: http://www.icomplaints.in/i-am-not-satisfied-with-acer-product-service-03834.html

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Recent Comments
   

2.
Tue, 05 Jul 2011  DezM

I purchased a Acer Asire 5551G Windows 7 with a ultimate VISION AMD processor laptop about a year ago. I suggest that if anyone is considering purchasing an Acer product to think again.

1.
Thu, 22 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Acer India on July 22, 2010, 12:32 pm

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