faulty AC compressor-Samsung India- iComplaints.in

Samsung India - faulty AC compressor

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Complaint by: Sanjiv on August 14, 2010, 4:37 pm in Consumer Electronics

I bought a Samsung AC in May 2008. the compressor failed in june 2009. I was asked to pay Rs 1800 for gas charging even though the compressor had a 5 year warranty. In July 2010 the copressor failed again. I am asked to pay Rs 2100 again. I have written to the company many times as well as registered my complaint on phone to find out if I have to pay once again for the compressor. NO REPLY FROM THE COMPANY. I have complained to the dealer but to no avail. It has been 5 weeks now and I do not have my AC.

Sanjiv Sood
sanjivsood@gmail.com

Complainant's Goal: Free replacement of compressor

Complainant's Target: Samsung India

Complaint Location: India › Gujarat › Ahmedabad

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Sat, 14 Aug 2010 Message from iComplaints.in Helpdesk

An email communication has been sent to Samsung India on August 14, 2010, 4:37 pm

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