This is to inform you that i had purchased a Samsung 1 Ton Split AC,model no. AS122UGF on 7th April 2012 from QRS shop in Calicut Kozhikode.On March 2013 this year,the AC started malfunctioning(the AC was working but there was no cooling) while it was still under warranty an i had called the customer service to get it repaired.A mechanic then came and and repired it and charged 1300 Rs because the problem identified by him was gas leakage which was not covered by the warranty. After 2 weeks again it started malfunctioning.It has now been 7 months that my AC is not working and samsung is asking me to pay 8000 Rs to get it repaired.How can an AC that is just one year old needs repair worth 8000 rs.that almost 33% of how much i bought the AC for originally and i paid another 1300 initiallly in march to get it repaired while it was still under warrantyl.Now,when i call samsung they only reply in Malayalam and i dont quite understand as i don't quite speak Malayalam.I asked them if there is someone who can speak English and they replied in negative . This is not expected from a big and well reputed company like samsung.This has caused me immenese mental and emotinal stress and i feel duped and cheated by Samsung .Therefore.i woild like to file a case against them.