Dear Sir/madam
Here with I would like to draw your kind attention regarding unauthorised deduction of thirty ruppees from my my main acoount balance of reliance acoount(Rim). In the afternoon when I checked by balance I found out that by balance is minus 3.48 RS, I havent made any calls to no which are chargeable. Neither I subscribed any value added service by your commercial service like LOVe TIPs. This is not the first time happening with me, Day before yesterday also 30RS have been deducted out of which 22 RS have been refunded on registering a complain. Also on 26 th of April Love Tips have been activated without my prior permission or consent, for that I paid 60 RS (30 for subscription and 30 for renewal). When I made complain I was told money cannot be refunded as this under renwal, we dont have enough time to check our balace each and every time that does not mean that money should be deducted from our acoount. Why we should face such harassment, when we are payig for the service. I am not allowed to call customer care as I had some argument regarding all this with a customer care executive. If people are harassed in such a way do you think any body will keep quiet. For e.g if some body steals something from your house will you spare him. Just to recall six months before thirty rupees have been deducted for devotional pack which was not activated from my side. But I got refund after registering a compalin. Why I have to lodge complain each and every time. This is not happening with other service provider like airtel, vodafone, bsnl, why only with reliance. Please help me to resolve my problem and register a complain against this and refund all my money ASAP, If I am harassed further I will take this matter to human rights and put this matter in the leading papers and telivision channel, No matter how much I have to spend for that.
Hoping for the best
BRGds
Sandipan Mahato
Again wrongly debited my account with Rs. 30/- yesterday and no one is taking responsiblity in reliance communication even nodal officer is not interested to attend my complaint.
There is a complaint against RELIANCE (WEST DELHI) because they have regularly charged Rs. 30/- for AVOICE CHAT SERVICE which is installled by the company under (OBD) from the RELIANCE COMMUNICATION, they have charged Rs. 30/- 2 times on dated 27/07/10 & 26/08/10. I want to ask that there is no provision of that becasue customer is making fool by the company and i have already registered a complaint to RELIANCE NODAL OFFICE delhi, but he does not take it seriously they are saying that they are not responbile for OBD ,
NOW i have decided to go to consumer forum and i will also logged my complAINT TO DAKC MUMBAI
(I got one sms 26/08/10 that ATVOICE CHAT is active on my mobile yesterday 25th August 2010 8.27:51 a.m but i want to inform u that i have not given any request i m using this connection from the last year i have never use any VAS OR Any other service that how is it possible that Avoice chat is active on my mobile without my request and they have charged Rs. 30/- on my account for this service, now i want to refund my balnce because i have not given any request kindly credited my account with Rs. 30/-.
When I contacted on it’s customer care, there was a CUSTOMER EXECUTIVE . I asked her, how ATVOICE CHAT is active on my ph. named without my request. HE replied, it might be done by mistake by the customer care at same time you Again I said then they replied That our system was busy.
I had tried a lot but no response from their side When i have not given any request for Avoice chat service than how was it applied on my phone It’s your mistake. )
I WOULD LIKE TO CLAIM FOR BALANCE WHICH IS DEDUCTED FROM MY ACCOUNT yesterday WITHOUT MY REQUEST PLEASE HELP ME FOR CREDITED MY ACCOUNT WITH RS. 30/- I HAVE REGISTERD A LOT OF COMPLAINT TO RELIACE NODAL OFFICE BUT THEY HAVE NOT TAKEN ANY ACTION IN FAVOUR OF ME KINDLY HELP ME IN THIS MATTER
RS. 30/- DEDUCTED (********54)
FROM
HERRY GULATI
0********54
I support this complaint. Reliance is pick pocketing their customers all over India. TRAI is watching and keeping quiet.
I support this complaint. Reliance is doing this to me also inspite of repeated Complaints from me. Unfortunately, TRAI is not helping the Customers.
An email communication has been sent to Reliance Communications Limited on June 8, 2009, 10:30 am
I support this complaint.because my balance diduction for rs 30 for unnacesry ,and i call to custmer care
they ask i activate the indiagames service from my phone,so i ddeactivate this service and after deactvate the service my bal diduction of rs 20