Reliance Communications Limited - Not satisfied from Reliace prepaid service

Hi,
My Name in Neeraj Rathi am using reliance prepaid from last 3-4 years, From last 6 months I found that reliance is automatically deduction money against the services which are not activated by my.
This is not a way that you can reduce money without the approval of customer. Many times I logged the complained against it. In the month of April 30 Rs was deducted from my account even I did not subscribe any pack, I logged a complain against it the complain no is 1154466832, and your customer care executive assured me that in future no pack will be activated and no amount will be deducted, But again in the month of May 30 rupees has been deducted. As today I speak to your customer care executive Mr. Honey, he said no amount will refund but be assure in future no amount will be deducted.

Every time it disturb me, how I can check my account on daily basis, really I feel regret to take the reliance connection.

HOW CAN I TRUST THAT NO AMOUT WILL BE DEUCTED IN FUTURE AND HOW I WILL GET BACK MY AMOUT.THIS IS THE SECOND TIME I AM PAYING MY 30 RUPEES TO RELIANCE WITHOUT SUBSCRIBING ANY SERVICE??

• Is this the way to work such a reputed organization? Please respond me with a satisfactory answer.
• Is this the way of reliance to cover his loos during recession?

Mo No-9350066026
Name –Neeraj Rathi

I also sent the copy of this Complain to Consumer fourm.

Thanks
Neeraj