Reliance Communications Limited - Unnecessary deduction for unwanted/unauthorized VAS by Reliance
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Complaint by: maynami on October 29, 2013, 4:32 pm in Telecommunications

Today (29th October 2013) without my permission Reliance Communcations has deducted rs3/- for the VAS which i never asked or authorized

i never asked or authorized for VAS One97STalkDP for Rs3/-

I need a immediate refund of rs 30/- for the above on my cell ********68

what does relaince comm think of customers?
if this harassment continues it is better to switch from horrible, unreliable reliance

i don't know, whether they do it on purpose or what, sometimes coverage is very low

i expect a speedy refund and response otherwise your customer service is lousy i should say

As usual unreliable Relaince is the most customer unfriendly company, bent on looting customers, it is better to switch

i complain here and try to get refund, but from common man's pocket, the UNRELIABLE Relaince is looting directly without common man's knowledge

the same thing happened below one month back, the description is below


Yesterday (17th September 2013) without my permission Reliance Communications has deducted rs30/- for the VAS which i never asked or authorized

i never asked or authorized for VAS Jumpgames GSM for Rs30/-

I need a immediate refund of rs 30/- for the above on my cell ********68

what does relaince comm think of customers?
if this harassment continues it is better to switch from horrible or unreliable reliance

i expect a speedy response otherwise you customer service is lousy i should say

Complainant's Goal: Get my refund of rs 3/- for unwanted, unauthorized VAS One97STalkDP for Rs3/-
Complainant's Target: Reliance Communications Limited
Complaint Location: IndiaAndhra Pradesh
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Recent Comments
4.
Thu, 14 Nov 2013 - Business Reply from - RCOMcare (Reliance Communications Limited)

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

3.
Wed, 06 Nov 2013  ankit tandon

my cell no. ********91 of reliance.i have been amounted rs 30/- for vas one 97stalkDP which i had never asked i want prompt refund.

thanks
ankit

2.
Wed, 30 Oct 2013 - Business Reply from - RCOMcare (Reliance Communications Limited)

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

1.
Wed, 30 Oct 2013   Message By Complainant maynami

Today (30th October 2013) without my permission Reliance Communcations has deducted rs1/- for the VAS which i never asked or authorized

i never asked or authorized for VAS VideoStore for Rs1/-

I need a immediate refund of rs 30/- for the above on my cell ********68

what does relaince comm think of customers?
if this harassment continues it is better to switch from horrible, unreliable reliance

i don't know, whether they do it on purpose or what, sometimes coverage is very low

i expect a speedy refund and response otherwise your customer service is lousy i should say

As usual unreliable Relaince is the most customer unfriendly company, bent on looting customers, it is better to switch

i complain here and try to get refund, but from common man's pocket, the UNRELIABLE Relaince is looting directly without common man's knowledge

the same thing happened below one month back, the description is below


Today (29th October 2013) without my permission Reliance Communcations has deducted rs3/- for the VAS which i never asked or authorized

i never asked or authorized for VAS One97STalkDP for Rs3/-

I need a immediate refund of rs 30/- for the above on my cell ********68

what does relaince comm think of customers?
if this harassment continues it is better to switch from horrible, unreliable reliance

i don't know, whether they do it on purpose or what, sometimes coverage is very low

i expect a speedy refund and response otherwise your customer service is lousy i should say

As usual unreliable Relaince is the most customer unfriendly company, bent on looting customers, it is better to switch

i complain here and try to get refund, but from common man's pocket, the UNRELIABLE Relaince is looting directly without common man's knowledge

the same thing happened below one month back, the description is below


Yesterday (17th September 2013) without my permission Reliance Communications has deducted rs30/- for the VAS which i never asked or authorized

i never asked or authorized for VAS Jumpgames GSM for Rs30/-

I need a immediate refund of rs 30/- for the above on my cell ********68

what does relaince comm think of customers?
if this harassment continues it is better to switch from horrible or unreliable reliance

i expect a speedy response otherwise you customer service is lousy i should say