Reliance Communications Limited - RELIANCE-VERY BAD SERVICE AND RESPONSE
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Complaint by: Milind Anand on March 23, 2010, 3:24 pm in Mobile Service Providers

VERY BAD SERVICE AND RESPONSE

Respected Sir,
My self Milind Anand. Right now I am a customer of Reliance CDMA mobile

service provider. My Mobile No. is ********11 which is registered in

the name of Mahendra Singh, my elder brother.
Sir, I received a SMS for low Balance at evening and when i checked my

balance in the evening on 22nd March 2010, I found Rs. 20/- has been

deducted from my main balance account. On enquiring from the customer

care I came to know that I have subscribed voice chat service (IVR

Service) provided by the company. But I would like to kindly state that

i\'ve not subscribed to any such service.
On repeated approach to the customer care i was not given any

satisfactory response neither by the CRO nor the FLOOR SUPERVISOR. The

following are the names of the persons who attended the calls :-
1. CRO - Manprit, Bittu and Vijay
2. FLOOR SUPERVISOR - Harish, Pawan, Gaurav and Deepak.

I also want you to know that they provided wrong information and also misbehaved with me. I want refund of the amound deducted. So i kindly request you to look in the matter and do the needful.

Complainant's Goal: I want refund of the amound deducted from my main Balance.
Complainant's Target: Reliance Communications Limited
Complaint Location: IndiaBiharPatna
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Sat, 03 Apr 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Reliance Communications Limited on April 3, 2010, 11:38 am