Reliance Communications Limited - Reliance CDMA: Deactivation of services without any reason or my consent
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Complaint by: Amar Ahmed on May 19, 2012, 10:45 pm in Telecommunications

I have been using the free Reliance to Reliance service on my phone ********35 for three years or more, and 1paisa sms service for more than two years. But services were discontinued merely 3 to 5 days after their activation.

1. I recharged my account with Rs 299 at 9:39am on 12th May 2012 for Unlimited R-R calls n 30 Local mins/day to any n/w. (Have sms of recharge)
2. I got the sms of auto-reactivation of 1paisaSMS pack at 4:11am on 16th May 2012. (Have sms of reactivation)

But I noticed that the services are discontinued on 18th May 2012. And i have been charged 60paise per min for local calls and Re1 per sms against my power plus of 50p/min local, STD n SMS.

Along with these two plans, I do had BBPRBIS16 active till 17th May which was deactivated due to shortage of balance.
The only VAS I'm availing right now is the missed call alert service.

Complainant's Goal: Reactivation of services ASAP and refund of money I lost due to none of my fault
Complainant's Target: Reliance Communications Limited
Complaint Location: IndiaJharkhandLohardaga
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Sat, 19 May 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Reliance Communications Limited on May 19, 2012, 10:45 pm