Dear Sir,
Over the last few weeks ,the mobile number ********04 (Delhi subscriber) used by my wife has shown pathetic network connectivity. The calls drop very frequently, today when I dialed from my Airtel number,the recorded voice said this number does not exist!! Last week, there were a few days when for extended periods of time one could not receive or make calls from this number. This level of service is pathetic,specially in a cell phone provider where the phones are supposed to work well always!!
Warm regards
Surojit
Dear Customer,
In response to your mail regarding Drop call issue, we request you to write back to us with the following details:
Exact location where problem faced (Complete Postal address) fill details which are applicable
- Your city:
- Door No/ Shop No /Plot No:
- Area /Sector/ Street Name/Landmark:
- Village / post:
- Taluka / Tehsil:
- Zilla /District:
- State:
- Pincode:
Indoor/Outdoor :
Number of signal bars :
From when you are facing this problem :
Specific time/All the time:
Handset Type:
Alternate contact number, if any other:
Best time to contact you at the alternate number:
We would require the same to assist you better.
We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.
Regards,
Parbinder Gulwani
Customer Care
Reliance Communications
An email communication has been sent to Reliance Communications Limited on July 20, 2010, 6:03 pm
Dear Parbinder ,since you have not given your email, here are the answers
Exact location where problem faced (Complete Postal address) fill details which are applicable
- Your city: New Delhi
- Door No/ Shop No /Plot No: Flat 156,sector A Pocket C Vasant Kunj
- Area /Sector/ Street Name/Landmark:
- Village / post:
- Taluka / Tehsil:
- Zilla /District:
- State:
- Pincode:110070
Indoor/Outdoor :
Number of signal bars :
From when you are facing this problem :
Specific time/All the time: lately all the time
Handset Type: Samsung Slider model
Alternate contact number, if any other: 01146065019
Best time to contact you at the alternate number: Call on landline post 3pm