I, sonam Gupta Customer of rcom for last three year but in this month i have faced a lot of problem regarding their services. i have recharged my mobile no +91 ********88 with rs 222 in 11/08/2013 and also a internet pack of rs 123 in 12/08/13 but they deducted my money and give the reasons for the internet use. when i go for customer care they registered my complaint and give the complaint no 207297432 but my money was not returned and also i have recharged my no with rs 222 in 19/08/13 and they deduced my money again and never pick the phone in customer care
so please advise me what i can do in future
Dear Customer,
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.
Regards,
RCOMcare
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
without any subscription the balance in deducted automatically and when any one tries to call ur customer care service, they never pick the phone or found busy all time.