ShopClues - Product delivered is not brand new and has lot of defects
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Complaint by: Sachin on April 3, 2014, 1:14 pm in Internet Related

Shopclues Order Number: 12298171

Order placed on : 24-Mar-2014

Order recieved on :27-Mar-2014

Product: Brand new Blackberry 9300 Curve 3G Smartphone With Free Leather Pouch

Price : Rs. 7899/-

Merchant : supergadgets, delhi

http://www.shopclues.com/blackberry-curve-9300-3g-smart-phone-with-free-leather-pouch-1.html

As per the specifications provided on shopclues website and claimed by shopclues, it was supposed to be brand new phone with proper invoice.

Handset recieved has a following defects

its a handset with body replaced that too quite a loose body, very old sim jack, battery is not fitting properly, keypad is not functioning properly.

Complaint has been lodged with shopclues support with refund request on 27-Mar-2014 only, since then even on continous follow up there is no update recieved.

These people are cheating the online cutomers, merchant is not providing invoice for goods for which payment made electronically.

Complainant's Goal: Earliest refund of money
Complainant's Target: ShopClues
Complaint Location: IndiaDelhiNorth Delhi
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