Dear Sir / Madam
Please find below mail chain with shopclues.com representatives as at their end still this product is not traceable within their company itself....
please assist on above matter,..
Best Regards
Jayesh Chauhan
Jayesh Chauhan
6:48 AM (13 hours ago)
to ShopClues.com, info, sandeep, sanjay, mrinal
Dear All,
Please note as per latest details updated by your toll free staff they provided us shipment company name as ECOM Express Courier with shipment no. 111525358. Courier company contact no. 011-30212000.
Kindly note as per latest talks with courier company they have yet not received any said shipment for order no. 23185251.
I need instant reply on this matter,
On Sat, Nov 8, 2014 at 5:31 AM, Jayesh Chauhan wrote:
Dear Sir / Madam,
This is getting into my vains now... Its really ridiculous that after such many followups still have not received any proper response from your and your peers....
Kindly don't take this mail for granted as its the limit to followup for one single order...
I need instant actions on this regard about delivery of the said product and also make sure that should not be of inferior quality...
Let me know either I am about to receive the delivery of the said order or not.
On Fri, Nov 7, 2014 at 1:32 PM, ShopClues.com wrote:
##- Please type your reply above this line -##
ShopClues Support, Nov 07 01:32 PM:
Dear Customer,
Thank you for contacting Shopclues.com
Based on your concern, we have forwarded your concern to the logistic team. Kindly allow us some more time so that we can coordinate with them and update you over the same. Please be assure that we are working as quickly as we can to resolve your concern. Please respond to this email if you need any additional support.
For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Customer Support Team
Gaurav
ShopClues.com
ShopClues Support, Nov 06 02:16 PM:
On behalf of customer.
Customer want the delivery of the order in urgent basis,And tracking no.is untraceable.Do the needful.(Janeshwar)
Cheers,
ShopClues Support Team.