I am using Reliance GSM (Smart) service and my mobile number is ********99. But it is most painfully submitted that my balance on 2-8-10 at 10.30 pm was Rs.339.80/- but in the morning of 03-08-10 when I make a call, I was surprised to see the balance i.e. Rs.286.80/-. A amount of Rs.52/- was deducted from my main balance by the company. When I approach to customer care, they stated that I have activated internet services. But the fact is that I have not activated any type of service, the company has activated by itself and deducted the amount. Now I am not able to understand what to do and how to get my deducted balance credited on my above mobile number.

Please help me and do the needful.

Yours
Mohammed Zaki
H.No.91, Scheme No.9,
Neemuch (M.P.) 458 41.
Mob. ********99
email: Md_zaki1975@yahoo.com