When today I woke up , I found again Rs 30 / deducted from my balance without my consent . Two days ago they deducted Rs 3/ w/o my consent .
On 4th August I wrote the complain text of which is as below
am having prepaid connection ********98. I am finding it difficult to maintain the balance in my mobile. Without taking my consent , M/s Reliance have deducted Rs 30 / from my balance today .
Please instruct M/s Reliance that I am not at all interested to subscribe any service other than calls reciept or send .
THE RELIANCE THEN AFTER 48 HRS , PAID BACK TO ME . BUT NOW AGAIN THEY DEDUCTED FROM MY BALANCE.
IF THEY CONTINUE TO DO SO , I WOULD HAVE NO OPTION BUT TO CHANGE THE OPERATOR .
I HAVE THREE MOBILES CONNECTION WITH RELIANCE ( ********98, ********31 & ********91) & DTH CONN WITH RELIANCE.
An email communication has been sent to Reliance Communications Limited on August 11, 2011, 11:03 am
Hi Sharad,
We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly.
Regards,
RCOMcare