Reliance Communications Limited - no refund or talk time for a direct debit online to reliance
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Complaint by: maynami on August 1, 2013, 3:15 pm in Mobile Service Providers

no refund or talk time for a direct debit online to reliance,

i did direct debit online from my bank account to reliance of rs 100 which is below

17/07/2013 Reliance CoA/C NO. 93XX0XXX68 100.00

on 19th July, i received a SMS from reliance confirming the Direct Debit

on 24th July, i got a call from Relaince Customer Service 022 3038 8366, that a refund of rs 100 will be done by 26th July

TILL DATE, I haven't not received any REFUND until now. In the past i lost rs 200 earlier, in a similar fashion

if RELIANCE wants LOOT, it can publicly put a statement that we LOOT money from Customers.


the customer service isn't refunding or giving me talk time

so reliance is a very unreliable service provider. there only interest is only looting money from customers

in our country, customer is not a king but an entity which can be looted left and right

my number is ********68, it is better to port another reliable service provider like Tata Indicom or Idea or any other than unreliable reliance

reliance motto is give "discomfort to customer, and loot customer"

Complainant's Goal: Need a refund or talk time and stop looting customer's money
Complainant's Target: Reliance Communications Limited
Complaint Location: IndiaAndhra Pradesh
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1.
Fri, 02 Aug 2013 - Business Reply from - RCOMcare (Reliance Communications Limited)

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare