Reliance Communications Limited - no refund or talk time for a direct debit online to reliance, no refund or talk
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Complaint by: maynami on July 24, 2013, 10:22 am in Mobile Service Providers

no refund or talk time for a direct debit online to reliance,
no refund or talk time for a direct debit online to reliance,

i did direct debit online from my bank account to reliance of rs 100

the customer service isn't refunding or giving me talk time

so reliance is a very unreliable service provider. there only interest is only looting money from customers

in our country, customer is not a king but an entity which can be looted left and right

my number is ********68, it is better to port another reliable service provider like Tata Indicom or Idea or any other than unreliable reliance

reliance motto is give "discomfort to customer, and loot customer"

Complainant's Goal: refund my money rs100/- or give talk time
Complainant's Target: Reliance Communications Limited
Complaint Location: India › Andhra Pradesh › Rangareddi
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Recent Comments
3.
Thu, 01 Aug 2013   Message By Complainant maynami

i am fed up with marketing calls, if u call from a phone which is not a landline, how will i know that it is a pesky marketing call or from UNRELIABLE reliance customer care

The last UNRELIABLE reliance customer care
( 022 3038 8366) called me i picked up the phone.

Is this trick to avoid refund and avoid giving talk time and simply LOOT my money?

2.
Mon, 29 Jul 2013 - Business Reply from - RCOM care (Reliance Communications Limited)

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that as checked and verified there was no deduction found on your account on the said date.


Regards,

RCOM Care

1.
Thu, 25 Jul 2013 - Business Reply from - RCOMcare (Reliance Communications Limited)

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare