Reliance Communications Limited - Mental harassment from Reliance broadband internet service
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Complaint by: Vinod Patil on May 31, 2011, 12:19 pm in Internet Related

Hello,
I have purchased reliance broadband + connection, at time of selling this device these people have promised me internet speed upto 3.1 mbps in actual I am getting max to max 35 kbps which is not even sufficient to open my email account.

From last 3-4 month I am complaining about slow speed to their custmore and nodal officer pune but I am getting the formatted ans I.E. "We will look into this issue" but no action has been taken.

Reliance has also accepted that they does not provide service in pimple saudagar area. Then how come they have sold this device in this area.

Still I have paied 3 months bill (rs 827 each) without having satisfactory service.

If customer is getting max 35 kbps then how come reliance is calling it as "broadband"

I request you to help me for refund of my 3 months bill and device cost I.E. 2481+1600 = rs 4081.

Regards
vinod patil
pimple saudagar pune-27
mb- ********33

Complainant's Goal: To refund device cost and 3 months bill which i have paide to Reliance.
Complainant's Target: Reliance Communications Limited
Complaint Location: IndiaMaharashtraPune
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Tue, 31 May 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Reliance Communications Limited on May 31, 2011, 12:19 pm