Reliance Communications Limited - I am not satisfied with your service
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Complaint by: shangauri on June 14, 2010, 3:55 pm in Mobile Service Providers

I was contacted over phone by Reliance chennai office(nungambakkam) on May 3, 2010 and they said that there has been an offer for that particular day which includes a reliance wireless landline connection for Rs.1650 for which incoming is free for 20 years. call charges- 90 paise/3 minutes. they also said i shall be provided with a data chord and internet charges will be 150 per month unlimited 256 kbps connection. They also said i can return back the phone and get the amount back within 3 months. I opted for it and on the very night they came and installed it. they said after a month reliance mumbai division will contact me n provide the data chord. Its been more than a month now and there is no info abt data chord. I just tried to contact the mobile no. of the person who contacted me, but she is not picking up the phone. Now i wanna give back this phone and i am clueless of whom to contact.

Complainant's Goal: i want to return the product and get my money back
Complainant's Target: Reliance Communications Limited
Complaint Location: IndiaTamil NaduChennai
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Recent Comments
4.
Tue, 29 Jun 2010  Message from iComplaints.in Helpdesk

You can send your replies to customercare@relianceada.com

3.
Wed, 16 Jun 2010   Message By Complainant Gauri Shanker

to which mail address am i suppose to give u these details?

2.
Wed, 16 Jun 2010 - Business Reply from - Customer Care (Reliance Communications Limited)

Dear Customer,

With reference to your e-mail received at Service Assurance Cell, please forward the following details to us at the earliest.
Your Reliance Mobile number:
Alternate contact number:
Best time to contact you on your alternate contact number:
We would require the same to assist you better.

Regards,

Moumita Chandra
Service Assurance Cell
Reliance Communications

1.
Mon, 14 Jun 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Reliance Communications Limited on June 14, 2010, 3:55 pm