I was contacted over phone by Reliance chennai office(nungambakkam) on May 3, 2010 and they said that there has been an offer for that particular day which includes a reliance wireless landline connection for Rs.1650 for which incoming is free for 20 years. call charges- 90 paise/3 minutes. they also said i shall be provided with a data chord and internet charges will be 150 per month unlimited 256 kbps connection. They also said i can return back the phone and get the amount back within 3 months. I opted for it and on the very night they came and installed it. they said after a month reliance mumbai division will contact me n provide the data chord. Its been more than a month now and there is no info abt data chord. I just tried to contact the mobile no. of the person who contacted me, but she is not picking up the phone. Now i wanna give back this phone and i am clueless of whom to contact.
to which mail address am i suppose to give u these details?
Dear Customer,
With reference to your e-mail received at Service Assurance Cell, please forward the following details to us at the earliest.
Your Reliance Mobile number:
Alternate contact number:
Best time to contact you on your alternate contact number:
We would require the same to assist you better.
Regards,
Moumita Chandra
Service Assurance Cell
Reliance Communications
An email communication has been sent to Reliance Communications Limited on June 14, 2010, 3:55 pm
You can send your replies to customercare@relianceada.com