Reliance Communications Limited - I am not satisfied with Reliance Communication
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Complaint by: Satish on February 23, 2011, 3:35 pm in Mobile Service Providers

Last wednesday i made a call to Reliance Customer Care to notify about Poor GPRS Service.
I called on *333.
They asked for 50p/3min. for a call to customer care executive. They disconnect my call after some 3 or 4 minute Maximum.
But they charge Rs. 3 for the conversation.

NEXT day when i again call CUSTOMER Care.
They Charge RS. 2.50 without any conversation.

I AM VERY UPSET WITH such a thing.
My no. is ********13...

I want MY MONEY BACK.
OR
I WILL COMPLAINT TO HIGHER AUTHORITIES..

Complainant's Goal: I want my money back
Complainant's Target: Reliance Communications Limited
Complaint Location: India › Hasimara
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Recent Comments
3.
Tue, 01 Mar 2011 - Business Reply from - RCOMCare (Reliance Communications Limited)

Hi Satish,

We tried to contact you on the number mentioned by you but were not able to speak with you as the number was switched off. Please write to us at rcom.care@relianceada.com for the assistance required.

Regards,

RCOMcare

2.
Thu, 24 Feb 2011 - Business Reply from - RCOMcare (Reliance Communications Limited)

Hi Satish,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

Regards,

RCOMcare

1.
Wed, 23 Feb 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Reliance Communications Limited on February 23, 2011, 3:35 pm