I am using Reliance communication service with the number ********52.on 2nd june 2010 they activated a value added service called \"supersaver\".I did not subscribe it as I dont know about share market.I filed a complaint on 2nd june 2010 to deactivate it customer care executive assured me that it wil be deactivated but they did not.till that date I have been getting messages and my money has been deducted.I kept on complaining on 21st,22nd,23rd,24th,25th June but its all vain.they register complaint but don\'t deactivate.I am fed up.they gave many complaint number my recent complaint number is130293857.I talked to Arun,madhumita,Nizzanuddin,Sandip,pankaj,Arijit,Nikilesh but they all duped me.you cant imagine how irritated and fed up i am with Reliance services.they deduct money at such time when i have to make some important calls.I will drop this ervice soon.take some action otherwise I wil take some leagl action.I want my money back which has been wrongly ddeducted.
An email communication has been sent to Reliance Communications Limited on June 25, 2010, 5:14 pm
Dear Customer,
In response to your e-mail regarding Value Added Services (VAS) pack issue, please note that your complaint is already logged as Service Request ID 130323017. We are working on it and will respond to you in next 2 days.
Further, for deactivation of CNBSSUPERSAVER pack, please note that your request is already logged as Service Request ID 130293857. We are working on it and will respond to you within 24 hours.
In continuation to your complaint against Customer Care staff, please note that we have made a note of your complaint and forwarded to our concern department to take appropriate action.
Regards,
Yogesh Jangid
Customer Care
Reliance Communications